Lester Glenn Chevrolet

Reviews

• SB

  Sophia Biondi

  3 days ago
  5.0
  Leo was amazing! I was very indecisive and ended up spending 7 hours at the dealership going back and forth. Leo never lost his patience and gave nothing but an honest and true opinion. You can tell he really has your best interest at heart. Any questions I had he had an answer too, and he was very knowledgeable on every car I looked at! Truly a great guy and was nothing but helpful! This has been my best dealership experience ever I highly recommend coming here and asking for Leo Salgado!
• RM

  Rachell Madrigal

  5 days ago
  5.0
  A HUGE thank you to both Sam and TJ for truly making buying a car such an AMAZING experience. I’ve dealt with my fair share of dealers and not one of ever left me thinking “I can’t wait to buy another car from them” however both Sam and TJ were completely wonderful to say the least. From the beginning of the process, Sam assured us that he would make it a seamless transition. We could have not done it without TJ’s expertise, his compassion shined through each step. For the first time, I know exactly where I’m going when I’m ready my next car purchase. They were knowledgeable and helpful every step of the way. It didn’t feel like a typical dealership transaction which I’m sure we have all experienced. We were extremely pleasantly surprised. This was by far the LEAST stressful car purchase I’ve experienced. I cannot sing enough good praises to both gentlemen! THANK YOU THANK YOU AGAIN!! Loved doing business with you 🫶🏽😊
• AS

  Anthony Soluri

  Apr 19, 2026
  5.0
  Dear Lester Glenn Chevrolet Team, I am writing to express my sincere appreciation for the outstanding experience I had at your dealership in Toms River. After a frustrating experience at another dealership that failed to deliver a 2026 Trax 2RS and refused to offer competitive pricing, I contacted Lester Glenn. From my initial call with Heather to my detailed conversations with TJ, I felt comfortable and valued as a potential customer. When I arrived for my appointment, the level of professionalism was exceptional. Jeff Maves was incredibly knowledgeable, and I appreciated the General Manager, Joe Horsfield, taking the time to introduce himself to my wife and me. Throughout the entire process—from sales to finance—we never felt pressured. Your team secured the best rates and terms I requested, making this the most seamless vehicle purchase I have ever experienced. Thank you, Jeff, and the entire team for making my wife so happy with our new vehicle. Lester Glenn is truly a top-shelf dealership.
• NT

  Nicole Tupili

  Apr 17, 2026
  5.0
  From the moment we met Leo at the dealership entrance to the moment we drove away in our beautiful new car, the experience was truly exceptional and blessed. Leo was kind, knowledgeable, and genuinely caring. He took the time to understand our needs, guiding us with patience and integrity every step of the way. We never felt pressured, only supported. It was clear that Leo cares deeply about people, not just the sale, and that made all the difference. The entire team was welcoming and helpful, creating a smooth and enjoyable experience from start to finish. We are so grateful to God for leading us to this dealership and to Leo. We had prayed for guidance, and we truly believe that prayer was answered. We absolutely love our new Traverse and are thankful every time we drive it. Thank you, Lester Glenn Chevy, and a special thank you to Leo for going above and beyond. Enos & Nicole Tupili #LeoGetsYourWheels Lester Glenn Auto Group
• SG

  Sherri G.

  Mar 25, 2026
  1.0
  I don’t even know where to begin with how unacceptable this experience has been. We own a 2024 Chevy Trax with under 18,000 miles. A vehicle that is not even two years old. We brought it into Lester Glenn Chevy for something as routine and simple as a tire rotation and balance. That’s it. No existing issues. After picking it up, it began violently shaking when braking. We explained—very clearly—that this issue did not exist prior to their service. Suddenly, we’re told the rotors are “warped from excessive braking.” Excessive braking… on a car that was perfectly fine before it entered your service department? So let’s be honest here: if that diagnosis is even accurate, then the only logical conclusion is that something happened while the car was in your possession for those hours. Because it certainly didn’t develop overnight sitting in a driveway. When we raised the possibility that a technician may have test-driven the vehicle and braked aggressively, the manager, John, was quick to dismiss it as “unlikely.” Not impossible… just “unlikely.” And that response alone speaks volumes. What’s actually “unlikely” is a low-mileage, well-maintained vehicle magically developing warped rotors immediately after a basic tire service. At best, this is negligence. At worst, it’s a refusal to take accountability. Either way, something clearly went wrong while our car was in the dealership’s care, and instead of investigating it thoroughly or standing behind your work, we were met with defensiveness and dismissal. This is exactly the kind of experience that makes people lose trust in dealership service departments. We brought it in for a rotation & balance and left with our car in a condition it wasn’t in when it was dropped off. The funniest part: we were discussing last week that we were going to buy a second Trax. Not anymore. ETA: Yeah, the general manager kept speaking over me and wouldn't let me talk. When you post a negative review with Lester Glenn, they will follow up, but only to steamroll you. They will say you're lying when you're not. I wonder if gaslighting is part of their management training? The sole purpose of the general manager calling is NOT to resolve the issue, but to coerce you into removing your reviews. The number of negative reviews on various pages speaks volumes. Having a complaint over the phone isn't an issue for them; the ones other people can see are. That's why we didn't a call until the complaint was posted. I could have added more to my review, such as being given conflicting statements and video of what actually is wrong with the car. First we were told brake pads, yet the video we were sent, tech clearly says the brake pads were ok. Then we were told a "rotor was sticking out about 1/4 of an inch" and they could "cut it" for us. There are soooo many dealerships around - with better service teams, managers who listen and not speak over women, don't gaslight their customers, and are actually.. happy to do business. I can toss away this ENTIRE review about what is wrong with our car and rewrite it about how awful they treat and speak to their customers. I don't have to though, because there are entire Reddit threads about it. *If they spent more time listening to their customers (and not talking over them) instead of scurrying around the internet replying to negative reviews, maybe they’d have… better reviews. 🤣

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