Enterprise Rent-A-Car

4.3
295 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Teaneck, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Teaneck location today.

Location

Enterprise Rent-A-Car
1491-1495 Teaneck Road, Teaneck, NJ
07666, United States

Hours

Reviews

4.3
295 reviews
5 stars
206
4 stars
38
3 stars
6
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with several specific mentions of individual employees who provided exceptional service.

Rental Process

The rental and return processes were generally described as quick and efficient, although some customers experienced issues with vehicle availability and reservation fulfillment.

Vehicle Quality

While many customers received clean and well-maintained vehicles, there were complaints about receiving dirty cars and issues with vehicle settings not being reset.

Pricing Issues

Several customers expressed dissatisfaction with unexpected charges and pricing policies, particularly regarding insurance and additional fees.

Mixed Experiences

While many reviews were positive, there were notable negative experiences related to unprofessional behavior from staff and issues with reservations, leading to a mixed overall perception.
  • LB
    Lena Bayne
    Nov 8, 2025
    5.0
    I reserved a rental car a few weeks before my pickup date and was initially told that I would be picked up from my home. However, when I called to confirm, I spoke with Drew, who gave me different information and unfortunately was not very helpful. Drew walked out with another associate and advised that Ryan would assist me. When I arrived, Ryan wasn’t aware of the situation at first, but he immediately stepped in and handled everything with professionalism and care. I want to especially commend Ryan K. (Branch Manager) for turning what started as a frustrating experience into a positive one. His excellent customer service and willingness to help made all the difference. It’s because of Ryan that I will continue to rent from this location. You truly add value to the brand—thank you again, Ryan!
  • MC
    Melanie Catalano
    Oct 31, 2025
    5.0
    They made it SO convenient for my rental car while my car was being serviced. Super professional and friendly every step of the way. Will absolutely book a car with them again.
  • LL
    Lydia Liebchen
    Oct 28, 2025
    5.0
    Let me say I had to rent a car because once again, my Hyundai Kona was causing great problems and greater inconvenience which sent me to Enterprise while my car was sitting once again in the Paramus Hyundai repair shop. (NOTE: if you were silly enough to purchase a Hyundai from Paramus, be aware you will be renting and renting and renting while your car is being 'fixed', and the bills from that dealership will never stop. You take your car in for the scheduled 'service' and get a call from their 'team' telling you wow, they need to do this or do that and they need your approval to spend $300, or $1000 or or or. They will never admit something is seriously wrong with your car that is covered by the 'warranty' until they have worn you down to the frustrated point where you want to punch everyone there in the throat.) Ryan, the Enterprise Manager, made the process super-easy and stress-free; he suggested a couple of vehicles and both were a good choice. I have to say that Enterprise sure does like to keep their staffing to a bare minimum, which sucks for customers and I can only imagine sucks for the one or two employees in the office at any given time. But Ryan's courtesy or patience never flagged, a testiment to his loyalty and professionialism. As my Hyundai repair dragged past the date I thought I would need the car, Ryan kept in touch with me every step of the way. Finally, I am returning the rental tonight. My experience with Enterprise will bring me back to rent again soon. Nice place, great Ryan.
  • MB
    Maria Buno
    Oct 25, 2025
    5.0
    Not too long to get rental car and great services
  • LB
    LORI Buffard
    Oct 21, 2025
    5.0
    My experience with Enterprise was great.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Teaneck, NJ?

Enterprise Rent-A-Car in Teaneck offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.

What are the business hours for Enterprise Rent-A-Car in Teaneck?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.