Brand Certified
Nielsen Ford
4.7(1014 reviews)
Certified by Nielsen Ford • Feb 22, 2026
Business Details
375 Route #23 North, Sussex, NJ
07461-3106, United States
Certified by Nielsen Ford • Feb 22, 2026
(973) 702-8000
Certified by Nielsen Ford • Feb 22, 2026
https://www.nielsenford.com/
Certified by Nielsen Ford • Feb 22, 2026
About
Certified by Nielsen Ford • Feb 22, 2026
Ford DealerCar DealerUsed Car DealerAuto Body ShopTruck DealerCar Leasing ServiceUsed Truck DealerCar Finance and Loan Company
For a wide selection of new and used Ford vehicles paired with a comfortable, stress-free sales process, turn to Nielsen Ford of Sussex. Our award-winning Ford dealership in Sussex, NJ, specializes in customer service, ensuring you have a top-notch experience whether you’re visiting to buy a new Ford truck or get routine car maintenance. We offer convenient vehicle pick-up and drop-off service, as well as on-site public EV chargers for our customers to use. And with subprime and ITIN financing available, buying a vehicle from our Wantage Twp Ford dealer is easy and accessible for anyone. Is English your second language? Ask to speak with one of our Spanish- or Italian-speaking staff members!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Nielsen Ford • Feb 22, 2026
Hours
Certified by Nielsen Ford • Feb 22, 2026
Reviews
4.7
1,014 reviews
5 stars
891
4 stars
44
3 stars
18
2 stars
16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, creating a welcoming atmosphere for customers.
Sales Experience
Many customers appreciated the no-pressure sales approach, with salespeople taking the time to answer questions and provide options.
Overall Satisfaction
Most reviews reflect a high level of satisfaction with the car buying experience, highlighting smooth transactions and fair pricing.
Service Department Issues
Some customers reported negative experiences with the service department, citing misdiagnoses and poor communication.
- DGdan geysenFeb 18, 20265.0Had a great experience buying my certified pre owned F150 with Tyler and the whole team
- JKJohn KendallFeb 12, 20265.0I recently worked with Michael Troutman and the team at Nielsen Ford on the purchase of two new Ford Escapes for our fleet, and I could not be more impressed with the experience. Michael located the exact vehicles we needed, coordinated the transfer from a sister store, and provided timely, pressure free communication throughout the process. He understood the requirements of a corporate purchase and made everything smooth and efficient. I highly recommend Michael Troutman and Nielsen Ford to both businesses and individual customers for their exceptional professionalism and outstanding customer service.
- JFJohn FrustaceFeb 11, 20265.0Fantastic experience Federico It’s a pleasure to work with.
- FWFrankie WhitemoreFeb 4, 20265.0I had a great experience buying my car from Nielsen Ford in Sussex, NJ. From start to finish, the entire team was professional, helpful, and easy to work with. The managers and sales staff were honest, patient, and made the whole process smooth and stress-free. I never felt pressured, and they took the time to answer all my questions and make sure I was comfortable with the purchase. If you’re looking for a dealership that treats you with respect and actually cares about the customer experience, I’d definitely recommend Nielsen Ford. I wouldn’t hesitate to buy from them again.
- MVMark ValentineJan 19, 20265.0The entire staff is very friendly, they make you feel very comfortable. They go the extra mile to please you to make sure you are happy. Eddie is my salesman.
Brand Certified Facts from Nielsen Ford
Nielsen Ford partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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