Business Details
About
Ford Dealer
Ready to get the keys to an iconic new Ford F-150 or pre-owned Bronco SUV? Echelon Ford is here to pair you with your dream car at a competitive price! Our Ford dealership in Stratford, NJ, has a huge selection of vehicles to choose from, making it easy to find your match. Plus, our No Hassle Pricing creates a straightforward buying experience you’ll appreciate. But don’t just take our word for it – check out our stellar Google reviews and discover our long list of awards that recognize our commitment to customer satisfaction. Already own a Ford Explorer or Mustang? Visit our state-of-the-art Ford service center for fast maintenance and reliable car repairs.
Details
- DeliveryAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.7
1,089 reviews
5 stars
948
4 stars
57
3 stars
20
2 stars10
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and attentiveness of the staff, highlighting their willingness to assist and ensure satisfaction.
Sales Experience
Many reviews noted the smooth, pressure-free car buying process, with salespeople providing clear information and support throughout.
Service Department Issues
Several customers expressed dissatisfaction with the service department, citing misdiagnoses and poor communication regarding repairs, leading to frustration and loss of trust.
Repeat Business
Numerous customers mentioned returning to Echelon Ford for multiple purchases over the years, indicating strong loyalty and satisfaction with their experiences.
Overall Satisfaction
Overall, customers reported positive experiences with both sales and service, though some highlighted specific areas for improvement in service quality.
- KLkeith locker6 days ago4.0I had problems with my 2012 f150 that had always been serviced at this dealership,after finding out i needed a motor after 71,000 miles on my babied truck it was a big disappointment for me! Then I got a call from Chris the manager willing to help me out in anyway he could and really took care of me and the situation.
- MDMark DiNapoli6 days ago5.0I recently purchased a vehicle from Echelon Ford and the entire process from start to finish was first class all the way. My salesperson Kyle was a true professional and working with him was a breeze. Five well-deserved stars to Kyle and the entire team at Echelon Ford (and thank you for the chicken sandwich too!)
- SMShannon McAleerNov 7, 20255.0Everyone I worked with at Echelon Ford was amazing. I was very well educated on the finances & what my new Bronco has to offer. Chris Cole & Gavin were a pleasure to work with & made my leasing process smooth & quick. I highly recommend going to Echelon Ford for any future car purchases!
- MGmonica ginyardNov 3, 20255.0I had inquired about a 2025 Bronco and got a response within minutes! I was able to look at it the next day! Chris Cole was an amazing salesman and made it easy! He helped me along the way with any questions or concerns! I would 100% recommend him and this dealership!!
- MKMary KosowskiOct 30, 20255.0Another prefect experience at Echelon Ford! The customer service is, by far, the best. Chris Cole walked us through the vehicle options and the app, while Chris Costello buttoned everything up with the paperwork. Everyone there is super nice and they make it a priority to make sure everything goes as smoothly as possible. I first bought there in 1991 and I'd recommend them to everyone!
Frequently Asked Questions About Echelon Ford Inc
What types of vehicles can I find at Echelon Ford Inc?
Echelon Ford Inc offers a huge selection of Ford vehicles including the new Ford F-150 and pre-owned Bronco SUVs.
What are the operating hours of Echelon Ford Inc?
Echelon Ford is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Does Echelon Ford Inc provide vehicle servicing and repairs?
Yes, Echelon Ford has a state-of-the-art service center offering fast maintenance, reliable car repairs, and oil changes.
Where is Echelon Ford Inc located?
Echelon Ford is located at #4 South White Horse Pike, Stratford, NJ 08084-1521, United States.
Are there any temporary closures I should be aware of at Echelon Ford?
Parts and Service will be closed from August 30, 2025, to September 1, 2025.
Does Echelon Ford Inc accept credit card payments?
Yes, Echelon Ford accepts credit card payments for purchases and services.
Can I shop for vehicles online or do I need to visit in person at Echelon Ford?
Echelon Ford offers in-store shopping and a straightforward buying experience with No Hassle Pricing; you can also explore their website for more information.
What nearby places can I visit before or after my visit to Echelon Ford?
Close to Echelon Ford, you can visit places like India Bazaar for Indian groceries and dining, Stratford Diner for American food, and local fast food options like Burger King and Checkers.
Are there nearby automotive service options close to Echelon Ford?
Yes, nearby automotive services include Black Tie Classics and Certified Tire & Auto Service for repairs and accessories.
What transportation or rental options are near Echelon Ford?
Budget Rent A Car and Budget Truck Rental are located nearby, providing convenient vehicle rental services for customers.