Penske Truck Rental

Reviews

• NS

  Nikki S

  Jan 23, 2026
  5.0
  I had an excellent experience working with Penske South Hackensack, thanks entirely to Cathy. From start to finish, she was professional, friendly, and incredibly helpful. She took the time to explain everything clearly, made sure all the details were handled correctly, and went above and beyond to make the process smooth and stress-free. It’s rare to find someone who genuinely cares about customer service the way Cathy does. She’s knowledgeable, efficient, and a real pleasure to work with. If you’re going to Penske South Hackensack, ask for Cathy—you’ll be in great hands!
• LE

  Laura Estrada

  Nov 17, 2025
  5.0
  ⭐⭐⭐⭐⭐ Excellent Experience at Penske – South Hackensack, NJ! I had an outstanding experience at the Penske location at 150 Wesley St, South Hackensack, NJ 07606. From the moment I booked my rental, the ladies at the front desk were incredibly courteous, helpful, and genuinely concerned about my needs. Their customer service is truly exceptional. The pricing was fair, the process was smooth, and the truck we rented was in excellent condition—well inspected, clean, and ready for the road. A special shout-out to Katy, who went above and beyond for us. We had unexpected issues and couldn’t pick up our truck on the original day, and even though the location opens at 7 AM, she kindly helped us at 6 AM the next day so we could stay on schedule. That level of dedication is rare. What truly impressed us was her thoughtfulness—knowing we had a long trip ahead, she even prepared a bag of goodies and water for the road. It was such a kind gesture and made our experience even better. I highly recommend this Penske location for anyone looking for reliable trucks and outstanding customer service. Thank you, Katty and the entire team, for making our experience smooth, pleasant, and memorable!
• JC

  j castillo

  Oct 18, 2025
  5.0
  They will make sure your moving experience is as stress free as they possibly can. Very easy to work with, very kind staff, and also the lost affordable you can find! Would 100% recommend!
• WC

  Warped C

  Oct 18, 2025
  5.0
  Great customer care. Free snacks and drinks for any customers and friendly staff who will make sure that you get the lowest rate possible.
• JM

  Johana M

  Sep 27, 2025
  5.0
  Kathy is just marvelous! Courteous, knowledgeable, and ALWAYS so willing to help one find a truck no matter how many restrictions you may need such as height, lift gate, CDL / NON-CDL, etc I have tried many Penske locations in the past, but Kathy and her team definitely surpass any expectations.