Volvo Cars Bridgewater

4.6
419 reviews

About

Volvo Dealer
Volvo Cars Bridgewater is a proud member of the Long Motor Company family of dealerships. For over 30 years, the Long Motor Company has been committed to exceeding customer expectations with our award-winning sales and service excellence. We take great pride in the relationships we have built within our community throughout three generations, and invite you to become a part of the Long Motor Company circle of family and friends. Our stellar, award-winning Volvo Service and Volvo Parts departments are designed to help you take full advantage of what it means to be a Volvo owner. Our hand-picked team of Volvo Certified Professionals will provide a stress-free experience, ensuring your safety and satisfaction is our number one goal.

Location

Volvo Cars Bridgewater
1028 U.S. Route 22, Somerville, NJ
08876, United States

Hours

Reviews

4.6
419 reviews
5 stars
355
4 stars
23
3 stars
6
2 stars
11
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and responsive, with many highlighting specific employees for their exceptional service.

Service Efficiency

Many reviews noted quick service and timely completion of repairs, with several customers appreciating the convenience of loaner vehicles and the overall efficiency of the service process.

Communication

While most customers appreciated the communication regarding service updates and appointment scheduling, some expressed frustration over lack of follow-up or clarity on service issues.

Sales Experience

Customers reported positive experiences during the car buying process, highlighting a no-pressure sales approach and straightforward negotiations.

Pricing Concerns

A few customers mentioned that service prices were higher compared to other dealerships, although some noted that competitor coupons were accepted.
  • MH
    Martin Hernandez
    Dec 4, 2021
    1.0
    Brought my Volvo XC60 to have 2 tires that had punctures replaced. Ended up needing all 4 tires because they were worn. I made it easy and told my advisor Carl that I had spoke to their parts department and the tires could be there by end of day if ordered early enough. I provided my tire warranty information so he could submit a claim easily. I ended up paying for the tires and eventually told that there was nothing in it for Carl if he put in the work to submit a claim. So he willingly disqualified me and lied to be about submitting a claim and taking pictures of the tires. Ive been in the business and I would of never told that to someone and its not even that difficult to file a claim to potentially get a tire or 2 covered under a tire warranty that i paid for. Im disappointed because I tried to make it easy, and then lied to. Also I held off on leaving a review to allow Carl to make it right, but he has only made it worse.
  • VC
    Vishal Chandnani
    Nov 24, 2021
    5.0
    Positive experience with dead battery. Made an appointment online. They fixed the problem on time and with good quality. I really liked the vehicle pick-up and drop-off from/to my home on the same day!
  • PB
    Peter Ventura (Auto Ad Builder)
    Jan 13, 2021
    5.0
    Excellent Service and Staff. Everyone is extremely friendly and knowledgeable.
  • DE
    Dimitar Entchev
    Oct 6, 2014
    5.0
    I picked my new Volvo on Friday. This is the second new car I purchase from Bridgewater Volvo. All the people there are friendly and ready to help with whatever it takes. I worked on the deal with Steve Dolly, Al Cologna and David Yarussi. They provided everything that was promised and on time. The whole process was pleasant and friendly. I highly recommend this dealer. If you are in the market for a Volvo check them out before you make your final decision.

Frequently Asked Questions About Volvo Cars Bridgewater

Where is Volvo Cars Bridgewater located?

Volvo Cars Bridgewater is located at 1028 U.S. Route 22, Somerville, NJ 08876, USA.

What are the operating hours of Volvo Cars Bridgewater?

The dealership is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.