Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
305 reviews
5 stars
176
4 stars
30
3 stars
12
2 stars
19
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Brian and Mac, for their friendliness, professionalism, and willingness to help, often going above and beyond to assist.
Service Quality
While many reviews highlighted excellent service and quick turnaround times, some customers reported issues with improper repairs and service delays.
Honesty and Transparency
Several customers appreciated the honesty of staff regarding repairs and pricing, although there were complaints about upselling and lack of communication on service details.
Wait Times
Multiple reviews mentioned long wait times for service, particularly for appointments, which led to frustration among customers.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported dissatisfaction with service quality and customer interactions.
- PSpete severino1 day ago2.0Everything Over priced
- LSLakeshia StokesOct 23, 20255.0Gotten a flat tire after hours of Good year closing. Jasu was kind to stay longer so I can drive the car to them to leave the car there overnight. He was very kind and waited to my ride pick me up before he completely locked the door for the night. I really appreciate that. I meet Christine the next morning who also was friendly and professional. Mac was also nice. After leaving the shop with new tires, Mac called and extended his apologies and told us that they put the wrong sizes tires on the car and for us to make an appointment to bring the car back. His honest was appreciated because most wouldn’t have said anything. We appreciate you Mac. Well done team❤️
- JGJames GriffinOct 18, 20255.0Had my tires replaced as a walk in, I really appreciated the customer service
- MRMartin RadonOct 13, 20255.0Mack and Brian were really friendly and helpful with purchasing new tires for my pickup truck. I would recommend this Tire shop for everyone.
- RARobert AllenOct 8, 20255.0The Service Manager, Mack Celestin and the Salesperson, Christine Branham both did an excellent job from beginning to end. Mack listened to what I needed in the way of new tires, alignment, oil change and filter, balancing, tire insurance, pricing and the time frame I needed it serviced and met all my needs. They were able to get the service completed in the agreed upon time frame. The service was excellent and the communication was excellent. It was an exceptional experience from beginning to end. I would highly recommend going to the Goodyear on Easton Avenue in Somerset for service on your car!
Frequently Asked Questions About Goodyear Auto Service
What type of services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair store providing tire sales, repairs, oil changes, and various auto repairs.
Where is Goodyear Auto Service located?
It is located at 1099 Easton Avenue, Somerset, NJ 08873-1625, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sunday from 8:00 AM to 5:00 PM, with some holiday hours varying.
Does Goodyear Auto Service offer any pickup or delivery services?
Yes, the location offers in-store pickup services.
What forms of payment are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has a wheelchair accessible entrance and restroom.
Can I schedule an appointment online at Goodyear Auto Service?
Yes, appointments can be made online through their reservation URL.
Are there any nearby dining options where I can eat before or after visiting Goodyear Auto Service?
Yes, Mezza Luna, an Italian restaurant, is located nearby for dining options.
What nearby facilities might be useful if I need additional services while visiting Goodyear Auto Service?
Nearby facilities include The UPS Store for shipping and printing needs and Nature's Weigh Health Foods for beverages and snacks.
Are there any fitness or wellness centers close to Goodyear Auto Service for customers interested in health activities?
Yes, customers can visit Black Belt World Somerset for martial arts and fitness instruction or the Chiropractic and Therapy Center for health and medical services nearby.