Advance Auto Parts

4.2
251 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 471 Shrewsbury Ave in Shrewsbury offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
471 Shrewsbury Ave, Shrewsbury, NJ
07702, United States

Hours

Reviews

4.2
249 reviews
5 stars
157
4 stars
42
3 stars
21
2 stars
8
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and dismissive.

Staffing Issues

Several reviews noted understaffing during busy times, leading to long wait times and inadequate assistance for customers.

Product Availability

Customers appreciated the variety of products available, but some expressed disappointment with the limited selection at certain locations.

Positive Experiences

Despite some negative feedback, many customers highlighted positive experiences with specific employees who provided excellent service.
  • AR
    Andrew Rose
    2 days ago
    5.0
    Great that they were open on a Sunday morning. Even better was the fact that the guy questioned my choice and then pointed out that I had picked the wrong one. Thanks for going out of the way to make sure I had the right product.
  • XE
    Xavius Exodus
    Dec 12, 2025
    1.0
    Overpaid for a gas cap...I'll stick to ordering online instead
  • QM
    Q Mak
    Dec 6, 2025
    5.0
    Crystal was outstanding. She managed to multitask effortlessly—training a new employee while still providing me with knowledgeable, and exceptional service. She truly went above and beyond to assist me, and I couldn’t be more happier.
  • RT
    Rich Timlen
    Nov 25, 2025
    5.0
    Can’t begin to describe how helpful, professional and knowledgeable Crystal was today (Nov. 24). She went above and beyond helping me find the correct battery replacement for my car and even assisted in looking under my hood to make sure I purchased the right unit. She did this all with a smile while assisting other customers in an obviously understaffed store. Thank you, Crystal. Fantastic service.
  • DR
    David Rodriguez
    Nov 9, 2025
    2.0
    Battery tester does not work, store only had 1 employee working at noon on a Sunday. They had tools to help but no one to assist me with the battery replacement

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*