Advance Auto Parts

4.2
247 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 471 Shrewsbury Ave in Shrewsbury offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
471 Shrewsbury Ave, Shrewsbury, NJ
07702, United States

Hours

Reviews

4.2
245 reviews
5 stars
154
4 stars
42
3 stars
21
2 stars
8
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and dismissive.

Staff Knowledge

Several customers highlighted the staff's knowledge and ability to assist with finding the right parts, although there were instances of incompetence reported.

Store Experience

Customers appreciated the store's organization and cleanliness, but some expressed frustration over long wait times and inattentive staff.

Product Availability

The store generally has a good selection of parts, but there were complaints about specific items being out of stock or misidentified.

Return Policy Issues

Multiple reviews mentioned dissatisfaction with the return process, particularly regarding staff attitudes and handling of returns without receipts.
  • DR
    David Rodriguez
    Nov 9, 2025
    2.0
    Battery tester does not work, store only had 1 employee working at noon on a Sunday. They had tools to help but no one to assist me with the battery replacement
  • US
    Unique Seward
    Oct 18, 2025
    4.0
    Very nice people
  • BN
    Ben N.
    Sep 16, 2025
    1.0
    Save time and go somewhere else. I went in to buy a new battery and asks to test the old one. All their battery testers were broken. While I was waiting I was browsing battery accessories and some older employee named Fred who looks like Harry Carry barked at me and said that part of the store was off limits even though items in that aisle had price tags on them. Poor customer service and employees with bad attitudes.
  • JI
    jacob inners
    Sep 2, 2025
    1.0
    Went to get a battery tested and the guy inside said no one here can do it you have to go somewhere else. Didn't apologize or try to be helpful just no
  • GP
    Gaspar Payá
    Aug 7, 2025
    5.0
    Freddie was awesome!!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*