Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Scotch Plains, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Scotch Plains location today.
Location
Hours
Reviews
4.3
306 reviews
5 stars
216
4 stars
38
3 stars
11
2 stars
7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Rental Process
The rental process was generally described as smooth and efficient, with quick pickups and drop-offs noted by several customers.
Vehicle Condition
While many customers received clean and well-maintained vehicles, some reported issues with dirty cars and prior damage not being documented.
Communication Issues
Several reviews mentioned poor communication regarding reservations and damage claims, leading to frustration for customers.
Mixed Experiences
While many had positive experiences, there were notable complaints about service inconsistencies and negative interactions with specific staff members.
- CMConnie Muller3 days ago5.0Matt was extremely helpful and courteous and explained the process in detail and explained the contract thoroughly, he was well trained and had great customer service skills, would definitely recommend Enterprise of Scotch Plains,NJ
- SWSandy WilkinNov 2, 20255.0I am in my 80’s and they made this rental very easy! They picked me up at the body shop and put me in a very easy to navigate car and then at the end drove me back to the body shop when car fixed! Would definitely use Enterprise again if needed!!
- JLJosette LeDouxOct 31, 20251.0I rented a car from Enterprise in Dorchester, MA and returned it to Scotch Plains, NJ during self-serve hours. Weeks later, I received a $7,000 damage claim for dents and scratches that were already on the car when I picked it up — damage so extensive that I was given a discount at rental for the vehicle’s condition. This claim reflects a serious lack of due diligence and oversight by Enterprise in documenting prior damage. The follow-up process has been a nightmare, marked by poor communication, no accountability, and no clear path to resolution. Completely unacceptable. Document everything if you rent from Enterprise.
- KJKevin Franken JrOct 25, 20255.0Kate was really great and helpful. The people who picked me up at my house both times were also great
- JKJoseph KorfmacherOct 18, 20251.0DO NOT RENT FROM HERE. I needed a rental car for a 4 hour drive for work. My confirmation time was at 1pm on Saturday to pick up the car. I get there at 1:05 and they are closing up. Instead of trying to help me the entire team who have ZERO customer service skills all were just trying to get out and start their weekend. Their “manager” seemed annoyed I was even there and said there was nothing they could do since they locked their key box. I asked if they were closed at 1, my appointment was at 1 then why didn’t they call, text or email me to tell me I had to be there before 1 or I couldn’t get my car?? He said sorry man and that was it. AWFUL!!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Scotch Plains, NJ?
Enterprise offers a wide range of vehicles including cars, vans, and luxury vehicles to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car in Scotch Plains?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at the Scotch Plains location?
You can reserve your rental car online via their website or by calling the main phone number.
Does Enterprise Rent-A-Car in Scotch Plains accept credit cards for payment?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as checks.
Is Enterprise Rent-A-Car in Scotch Plains closed on any day of the week?
Yes, the location is closed on Sundays.
Are there any special rental deals available at the Scotch Plains Enterprise location?
Yes, they offer great weekend rates and you can book these specials through their featured deal link.
Which gas station is located near Enterprise Rent-A-Car in Scotch Plains?
The Gulf gas station is nearby, convenient for refueling your rental vehicle.
Where can I find a coffee shop close to Enterprise Rent-A-Car in Scotch Plains to grab a drink before my trip?
You can visit 'You Need Coffee' or 'Dunkin'' which are nearby coffee shops perfect for a quick coffee before your rental trip.
If my car needs repairs, is there a nearby automotive service to Enterprise Rent-A-Car in Scotch Plains?
Yes, Ekonkar Motors, an automotive repair and car dealer service, is located nearby and can assist with vehicle issues.
Are there any recreational spots near Enterprise Rent-A-Car in Scotch Plains where I can relax or engage in sports?
Booth Field, a baseball field and sports club, is nearby where you can enjoy sports activities before or after your rental experience.