I had an awesome experience from beginning to end. Lauren took the time to walk through the potential issues and clearly explained that additional testing was needed before confirming what needed to be fixed. No work started until the testing was completed and I had a chance to review and approve the results, which I really appreciated.
I felt comfortable with the recommended fixes, and both Lauren and Sandy were incredibly responsive throughout the process.
As another reviewer mentioned, I truly felt like part of the family. Felipe took the time to explain the potential cause, how it works and shared helpful guidance on what to do moving forward.
Thank you!
RK
Rick K
Mar 2, 2026
5.0
Precision Auto Center is a family-owned auto repair shop in Rockaway, NJ, specializing in Mercedes-Benz vehicles. They’re located at 115 US Highway 46, with ASE-certified technicians led by owner Felipe Cuadra, who has over 40 years of experience.
Excellent service at Precision Auto Center! They handled my classic 1984 Mercedes 380 SE with expert care, diagnosing and fixing issues perfectly. Fair pricing, outstanding work ethic from Felipe and the team—highly recommend for any Mercedes owner in Rockaway.
JB
Jim Brehove
Jan 14, 2026
5.0
All my MB CLA 250 work is done here.
FA
Fausto Artiaga
Jan 10, 2026
5.0
Knowledge,and sympathy, are great together
DR
Dina Rose
Jan 9, 2026
5.0
Precision auto center is a GREAT co. They go above and beyond for their customers.. Felipe is an amazing man and his daughter Lauren is especially kind and very warmhearted . THEY TRULY ARE PROFESSIONAL CRAFTSMEN thy do a quality job of restoring your car at a fair price
Frequently Asked Questions About Precision Auto Center
What types of vehicles do you service?
Precision Auto Center provides comprehensive services for all vehicle types, including domestic and foreign cars, trucks, and SUVs. We invite you to contact our facility to arrange your service appointment.
Do I need an appointment, or can I just walk in?
While we accommodate walk-in clients at Precision Auto Center, scheduling an appointment is recommended for expedited service and guaranteed availability. For optimal service, we encourage you to call or use our online booking system.
Do you work with insurance companies for collision repairs?
Precision Auto Center collaborates with all major insurance providers and offers assistance throughout the claims process to ensure a seamless repair experience. We encourage you to reach out to our team for further information.
How long will my repairs take?
The duration of repairs varies depending on the nature and extent of the damage. Following a thorough inspection, Precision Auto Center provides a detailed estimate and keeps clients informed throughout the repair process. We invite you to visit us for a complimentary estimate and timeline assessment.
Can you match the original paint color?
Precision Auto Center utilizes state-of-the-art color-matching technology and premium automotive paint to ensure a seamless, factory-quality finish. We welcome you to visit our facility for expert paint and bodywork services.
What kind of warranty do you offer?
Precision Auto Center provides warranties on both parts and labor. The specific warranty details vary based on the service performed. We encourage you to consult with our staff for comprehensive information about your warranty coverage.
What forms of payment do you accept?
For your convenience, Precision Auto Center accepts cash and all major credit cards as forms of payment. Please contact our office if you require additional information regarding payment options.
Do you offer any discounts or promotions?
Precision Auto Center offers seasonal promotions and extends discounts to military personnel, first responders, and loyal customers. We recommend checking our website or contacting our office for information about current promotions.
What types of vehicles does Precision Auto Center service?
Precision Auto Center provides comprehensive services for all vehicle types, including domestic and foreign cars, trucks, and SUVs. You can contact them to arrange your service appointment.
Do I need to make an appointment at Precision Auto Center or can I walk in?
While walk-ins are accommodated, scheduling an appointment is recommended for expedited service and guaranteed availability. You can call or use their online booking system for appointments.
Does Precision Auto Center work with insurance companies for collision repairs?
Yes, they collaborate with all major insurance providers and assist throughout the claims process to ensure a seamless repair experience.
How long do repairs typically take at Precision Auto Center?
Repair durations vary depending on the damage. After inspection, they provide a detailed estimate and keep clients informed throughout the process. A complimentary estimate and timeline assessment are offered at the facility.
Can Precision Auto Center match the original paint color on my vehicle?
Yes, they use state-of-the-art color-matching technology and premium automotive paint to achieve a seamless, factory-quality finish.
What warranty does Precision Auto Center offer on repairs?
They provide warranties on both parts and labor. Details vary based on the service performed. Consult their staff for comprehensive warranty information.
What payment methods are accepted at Precision Auto Center?
They accept cash and all major credit cards, including American Express, Visa, MasterCard, Discover, as well as Apple Pay and Samsung Pay.
Does Precision Auto Center offer discounts or promotions?
Yes, they offer seasonal promotions and discounts to military personnel, first responders, and loyal customers. Check their website or contact their office for current offers.
Are there any notable places near Precision Auto Center where I can go while my vehicle is being serviced?
Yes, nearby you can visit Riviera Maya Mexican Restaurant for a meal, or stop by Caffe Navona for Italian cuisine and coffee. Both are convenient options to enjoy while waiting.
What nearby automotive-related businesses can assist with additional vehicle needs near Precision Auto Center?
Nearby you can find Motor Masters offering automotive repair and oil changes, Jiffy Lube Oil Change and Multicare for quick oil services, and Advance Auto Parts for vehicle parts and accessories.
If I need laundry services while visiting Precision Auto Center, where can I go nearby?
Nearby laundry services include Soap & Suds and Route 46 Laundromat, which also offers dry cleaning and is a bus station for convenient access.
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