Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 134 US Highway 46 in Rockaway offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
247 reviews
5 stars
159
4 stars
52
3 stars
15
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Henry and Jim for their exceptional service.
Product Availability
Customers noted that the store often has the parts they need in stock, although some mentioned instances of limited availability.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor customer service experiences, particularly regarding specific employees.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, stating that it was higher than competitors and mentioning issues with misleading pricing on certain items.
Store Cleanliness
The store was frequently described as clean and organized, contributing to a pleasant shopping experience.
- N3Nomadic 352 days ago1.0Terrible experience. I bought a battery, paid for it, and when I went to pick it up I was met with awful customer service. They clearly did not want to install the battery, cancelled my order, but still charged me. Now I have to wait several days for my bank to return the money because it’s the weekend. First time trying this place, most definitely the last.
- JCj cifrodellaJan 3, 20265.0Henry is the best parts customer service in the Rockaway AAP store!
- PBPatricia BertanDec 17, 20255.0Went to Advanced Auto in Rockaway. Henry was extremely helpful finding and installing my new wipers! Thanks Henry!
- PEPeter Van EckDec 11, 20255.0I just went into the store for a few things and was immediately greeted and made to feel welcome! I was very fortunate to be helped by Henry who was very patient and knowledgeable with all the questions I had. He over exceeded my needs and made my visit very enjoyable. I would highly recommend this store and hope you’re lucky enough to have Henry help you!!!
- DMDawn M.Dec 7, 20255.0I can't say enough about J.C at Advance Auto Parts. After going through a very trying physical/emotional time this past week, the last thing I needed was an issue with my auto. He was 100% there for me and showed empathy and compassion. He diagnosed my issue-it was seamless. I wanted to leave him a tip but he said to "Pay it forward." Honestly a very honest man and he did a lot for my spirit. I wouldn't hesitate to go back and recommend this kind man!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts in Rockaway offer related to car batteries?
They offer free battery installation with purchase, free battery testing, and free battery recycling. Battery testing and installation are available at most locations.
Can Advance Auto Parts recycle used motor oil?
Yes, they recycle used motor oil, though exclusions may apply.
Does Advance Auto Parts provide installation services for windshield wipers?
Yes, they will install windshield wipers for free with purchase, with some exclusions.
What are the payment options accepted at Advance Auto Parts in Rockaway?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts at 134 US Highway 46, Rockaway?
Monday through Saturday they are open from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does the Advance Auto Parts store offer curbside pickup?
Yes, this location offers curbside pickup services.
Are there any nearby car rental services near Advance Auto Parts in Rockaway?
Yes, Enterprise Rent-A-Car locations are nearby and can be convenient if you need a rental vehicle while servicing your car at Advance Auto Parts.
Where can I find shipping and courier services near Advance Auto Parts in Rockaway?
There are multiple UPS Access Point locations nearby for courier and shipping services, useful for sending packages before or after your auto parts visit.
Are there any dining options near Advance Auto Parts in Rockaway?
Yes, Caffe Navona, an Italian restaurant and cafe, is nearby where you can enjoy a meal before or after visiting the store.
Does Advance Auto Parts in Rockaway provide free engine code scanning?
Yes, their team members will scan the engine codes for you free of charge, although exclusions may apply.