Business Details
About
Auto Body ShopAuto Repair ShopAuto Dent Removal ServiceAuto Body RepairAuto MaintenanceAuto Glass Shop
Britland Auto Body is a leading auto body repair and paint shop with three convenient locations in Green Brook, Bridgewater, and Ringoes, New Jersey. We specialize in comprehensive collision repair, paintless dent repair, and auto painting services. Our team of certified technicians uses state-of-the-art equipment to ensure your vehicle is restored to its pre-accident condition. We pride ourselves on our commitment to quality, customer service, and quick turnaround times. Whether you've been in a minor fender-bender or a major accident, trust Britland Auto Body to bring your car back to life.
Details
- Requires appointmentNot available
- RestroomAvailable
Location
Hours
Reviews
4.9
236 reviews
5 stars
228
4 stars
4
3 stars2
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Communication
Customers consistently praised the excellent communication throughout the repair process, including regular updates via text and phone.
Quality of Work
The quality of repairs received high marks, with many customers noting their vehicles looked as good as new after service.
Customer Service
The staff was frequently described as friendly, professional, and accommodating, contributing to a positive overall experience.
Timeliness
Many reviews highlighted the timely completion of repairs, often ahead of schedule, which was appreciated by customers.
- SOSharon OBrienDec 31, 20255.0My Jeep needed to be repaired after a hit by a six point buck ( yes, we were able to save the deer meat for our local pantry so it wasn’t a complete loss.) Loved the process, all of the repairs were listed and easy to understand. Loved the automatic text letting me know what part of the process was being completed. When I had a question it was quickly answered in a friendly easy to understand way. There were delays but each was explained and unavoidable. Now onto the fix, they did so much work on the front end of the car. It looks fantastic and it drove like nothing has ever happened. Thank you! I hope I never have to do business with you again! But if I need something you are business I will call for my car!
- AMAgnes MironovDec 5, 20255.0Car looked beautiful after necessary body work. All staff very kind and helpful
- DKDoug KrampelNov 19, 20255.0Great experience, very professional from first moment to picking up the car. Highly recommend. They kept me updated all throughout the process.
- TGTina G.Nov 11, 20255.0My Britland Auto Body Ringoes experience was excellent from beginning to end. Everyone I dealt with was friendly and caring. It's obvious they take great pride in the service they provide. I received continuous updates on the progress of repairs and expected date of completion. It was also very convenient that Britland provides the repair estimate to my insurance company (NJM), eliminating the need to add one more person to the equation and streamlining the whole process. Britland removed a lot of the aggravation and softened the blow felt after having an accident. Highly recommend!
- KGKevin GabelNov 10, 20255.0Really great communication. Received notifications and phone calls on the status of the repairs. Repairs were done on time
Frequently Asked Questions About Britland Auto Body of Ringoes
Do I Have The Right To Select The Shop That Will Repair My Vehicle?
It’s your car, your choice! We recommend you select a repair shop that will be an advocate for you, the vehicle owner. One who uses manufacturer recommended repair procedures and parts. This assures the repairs are done based on approved repair methodology of your vehicle manufacturer.
How Long Will It Take To Repair My Vehicle?
We understand the importance of returning your vehicle to you. It is never easy to be without your vehicle, but we strive to make it as simple and hassle free as possible. The repair time depends on several factors. The extent of damage, availability of parts and insurance approval all effect your repair time. Occasionally delays occur that are unexpected such as hidden damage or parts shipping. We will give you an expected out-date providing we do not run into any parts or supplement issues. Your advisor can give you an estimate of the time it will take to complete the repairs to your vehicle. Be sure to check with your advisor for the specifics on your vehicle. The repair time depends on several factors.
Why Can’t I Get An Estimate Over The Phone?
There are many factors that can greatly effect estimated repair costs. Parts prices and repair time are determined by professional estimating software. Repairs often have hidden structural or frame damage that is not visible and may also need wheel alignment. Our expert staff will provide a thorough, accurate estimate after carefully examining your vehicle.
Do You Provide a Warranty On My Repair?
Yes. We guarantee all repairs with a Lifetime Warranty.
Where Do I Get My Claim Number?
Claim numbers are issued by your insurance company at the time you report your accident. Write your claim number down and bring it in with you when you come in to begin the repair process, we will handle the insurance negotiations for you. If you do not have your claim number contact your insurance representative, or we will contact them for you.
What is a "Direct Repair" Shop or DRP?
A direct repair facility is a body shop that works directly with your insurance company as a preferred shop. Body shops earn the right to be in preferred shop programs by meeting certain requirements. These include having certified technicians, using the proper equipment, and most importantly, having a record of satisfied customers. For your convenience, when you use a preferred shop, the repair process is streamlined. You don't have to be hassled with getting estimates. A preferred shop actually writes the estimate, orders the parts, and repairs your vehicle without having to wait for an insurance adjuster. Insurance companies constantly monitor their preferred shops to ensure quality repair.
Do I Have To Pay a Deductible?
The amount of deductible that you will be responsible for is determined by your insurance policy. If you carry broad collision, and you were not at fault, your insurance company most likely will waive your deductible. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you aren't sure about your deductible, you can call your agent and he or she can tell you whether your insurance company has waived your deductible or whether you will be responsible to pay this when you pick up your vehicle.
Who Do I Pay My Deductible To?
If your deductible is not waived, it will be your responsibility to pay us when you pick up your vehicle. If you aren't sure about your deductible, you can call your agent and he or she can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.
What Are Betterment Charges?
Parts that wear out and need replacement with time and use (i.e., tires, batteries, and suspension parts) are commonly subject to betterment charges when they are replaced during the repair process. These betterment charges are determined by your insurance company and are pro-rated based on actual miles on your vehicle.
Will The Parts Be Ordered Before I Drop Off My Vehicle For Repairs?
We generally order your vehicle's parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later unless your vehicle is found unsafe to drive, then we would help you arrange for a rental vehicle as soon as possible. This enables us to provide quicker turnaround time.
If My Vehicle Frame Is Damaged Is It a Total Loss?
No. A car is a total loss only when the price of repairs exceeds the insurance company's determined value of your vehicle. Today most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of the-art computer measuring system, can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.
Can You Match The Paint Color On My Vehicle?
Yes. Today's modern factory finishes incorporate multiple layers of highly specialized paints. We have made a major investment in the finest paint system available and constantly upgrade our technology and equipment to ensure that each vehicle's paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.
Can I Get Other Service Work Done While My Vehicle Is In The Shop?
Yes. Just let your advisor know what other work you would like done so that he or she can make the necessary arrangements.
How Can I Get a Rental Car?
If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.
How Will I Know When My Vehicle Repair Is Completed?
You will be notified when your vehicle is ready to be picked up. You can also check this website. The Vehicle Repair Status is displayed on your customer information page. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns.
What types of auto body repair services does Britland Auto Body of Ringoes offer?
Britland Auto Body offers certified collision repair, paintless dent removal, glass replacement, bumper repair, and auto painting services to restore your vehicle to its pre-accident condition.
Does Britland Auto Body of Ringoes provide a warranty on repairs?
Yes, they guarantee all repairs with a lifetime warranty.
How long does it typically take to repair a vehicle at Britland Auto Body of Ringoes?
Repair times vary depending on damage extent, parts availability, and insurance approval. Delays can occur due to hidden damage or parts shipping, but an advisor will provide an estimated completion date.
Can I get an accurate repair estimate over the phone?
No, accurate estimates require a thorough vehicle inspection to identify all damage, including any hidden structural or frame issues, which cannot be assessed over the phone.
Does Britland Auto Body of Ringoes help with insurance claims?
Yes, they handle insurance negotiations for you once you provide your claim number. If you don't have it, they can contact your insurance representative on your behalf.
Are rental car arrangements available while my vehicle is being repaired?
They can assist in arranging a rental car. Insurance coverage for rentals depends on your policy, so check with your insurer about rental benefits and limitations.
What payment options are accepted at Britland Auto Body of Ringoes?
They accept multiple payment methods including American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What are the business hours of Britland Auto Body of Ringoes?
The shop is open Monday through Friday from 7:30 AM to 5:30 PM and closed on weekends and certain holidays.
What nearby places can I visit around Britland Auto Body of Ringoes?
Nearby you can visit Maddalenas Cheesecake & Catering for delicious desserts and catering services, My Sisters' Bloomin Garden for flowers and gardening supplies, and Amwell Lake for outdoor recreation before or after your vehicle service.
How can the nearby QuickChek convenience store benefit me during my visit?
You can conveniently stop by QuickChek for snacks, gas, or deli items while your vehicle is being serviced at Britland Auto Body.
Are there any nearby recreational activities near Britland Auto Body of Ringoes?
Yes, Pine Creek Miniature Golf offers a fun amusement park experience nearby, making it a great place to enjoy some leisure time during your visit.