Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Ridgewood, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ridgewood location today.
Location
Hours
Reviews
4.4
264 reviews
5 stars
196
4 stars
25
3 stars
13
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees like Samantha and Callie.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of booked vehicles and last-minute changes that caused inconvenience.
Vehicle Condition
Customers reported mixed experiences regarding vehicle cleanliness and maintenance, with some receiving cars that were not properly cleaned or had mechanical issues.
Pricing Transparency
There were complaints about unexpected charges and high prices, leading some customers to feel misled about the total rental costs.
Overall Experience
While many customers had positive experiences, a significant number expressed dissatisfaction with service inconsistencies and issues related to vehicle availability.
- JCJohn Car6 days ago1.0I booked a Van, two weeks in advance. The day I went to go pick it up. It wasn’t available in the morning. . Enterprise rented it to someone else what a waste of time, never going back there again.
- CHCourtney HansonOct 3, 20255.0I needed a rental car after an accident. They were great! Kind and efficient staff.
- CMCarolyn MagniniSep 28, 20255.0Great experience all around! Easy reservation, pick up and return service. Friendly, knowledgeable representative, well maintained vehicle. ⭐️⭐️⭐️⭐️⭐️
- RRRaul RSep 9, 20253.0The staff is great. They just need more people working. This location is always understaffed.
- MUMeredith UllrichAug 26, 20255.0I had an absolutely great experience with all of the staff! Everyone was super nice and helpful answering my questions. Thanks!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Ridgewood, NJ offer?
They offer a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.
Where is the Enterprise Rent-A-Car location in Ridgewood situated?
It is located at 545 N Maple Ave, Ridgewood, NJ 07450, US.
What are the business hours for Enterprise Rent-A-Car in Ridgewood?
Monday through Friday, they are open from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I book a rental car online with Enterprise Rent-A-Car Ridgewood?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/nj/ridgewood-244j.html?mcid=yext:245709.
Does Enterprise Rent-A-Car Ridgewood provide any special rental deals?
Yes, they offer great weekend rates. You can book these specials through their promotions page: https://www.enterprise.com/en/car-rental/deals/weekend-specials.html?mcid=yext:245709.
What payment options does Enterprise Rent-A-Car in Ridgewood accept?
They accept American Express, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car in Ridgewood owned by a woman and do they offer discounts for active military?
Yes, the business is women-owned and offers discounts for active military members.
How can nearby banks like Boiling Springs Savings Bank and Blue Foundry Bank assist me when visiting Enterprise Rent-A-Car Ridgewood?
These nearby banks provide convenient financial services such as loans and credit facilities, making it easier to manage your rental payments or any financial needs when picking up your rental car.
What nearby attractions can I visit before or after renting a car at Enterprise Rent-A-Car Ridgewood?
You can visit Ridgewood Irish Dance The JIG Factory for cultural activities and Mud Spinners Pottery Studio and Gallery for artistic experiences nearby.
Are there services close to Enterprise Rent-A-Car Ridgewood where I can get automotive assistance?
Yes, nearby automotive-related services include STS Tire and Auto Centers and Mavis Discount Tire for tire and auto repair needs.