Enterprise Rent-A-Car

Reviews

• KG

  Kelly Gourley

  Nov 14, 2025
  5.0
  I was stressed out coming here after my car was totaled. I've stopped by this location twice so far. At my first visit, the place was very busy, and I was worried it would take forever to get help. The employees kept things moving quickly and were courteous and professional with everyone in line, including customers who were clearly stressed out and taking their frustrations out on the staff without good reason. The person who helped me was very polite and explained everything and answered all of my questions. I was back here again today, and worked with a different employee who was just as courteous, professional, knowledge, and helpful as the person who helped me last time. I'll be back one last time next week, and I'm so much less stressed out about navigating this process because I know the people who will help me will be kind and courteous. These workers are great at their jobs!
• LS

  Laura Shaw

  Nov 10, 2025
  1.0
  Really poor communication and accommodations - I booked a reservation online the night before and received both email and text confirmation. Received an additional confirmation email morning of pick up. Upon arrival they began to check me in, taking down information and everything and only then did they tell me they did not, in fact, have a vehicle available for me. The manager claimed he tried to call me but I had no missed calls. They also had my email and could have tried texting me but neither of those things happened either. They did not offer to help me find a car elsewhere. I separately called Enterprise in nearby towns and they were much more accommodating. Recommend driving to a different location than the one in Raritan for better service.
• MK

  M K

  Nov 7, 2025
  5.0
  I had a Gentleman named Ian Thomas help me today. He was extremely helpful, understood that I was looking for a vehicle that would best suit me being 4’7”. I am hard of hearing and he was extremely respectful and didn’t mind me asking him to repeat himself. He went above and beyond, anything he wasn’t able answer.. he went out of his way to get that answer. Very knowledgable and knew how to make my rental process go smoothly. Give this kid a raise! Thank you!
• JM

  jhanzeb mughal

  Nov 6, 2025
  1.0
  I am a frequent renter, and the level of unprofessional service at this location is beyond acceptable. Never have class of car you book even though confirming on the phone a day in advance. When on-site, they give you a rundown. Please be aware when booking a rental at this location.
• KP

  Ken Pizzico

  Nov 4, 2025
  5.0
  Josie, Blake, Amanda and Ian made my rental experience so easy and satisfying that in the future, I would go out of my way to do business with them again. As an example, the Audi A5 that I received was great but the seat started to hurt my back. They traded the car out without question or incident. Very cooperative and easy to work with! Thank you Enterprise of Raritan!

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