Enterprise Rent-A-Car

4.1
447 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Raritan, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Raritan location today.

Location

Enterprise Rent-A-Car
16 Frelinghuysen Ave, Raritan, NJ
08869, United States

Hours

Reviews

4.1
447 reviews
5 stars
303
4 stars
48
3 stars
16
2 stars
13
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of booked vehicles and poor communication regarding changes.

Mixed Experiences

While some customers had excellent experiences, others reported rude staff and unprofessional behavior, particularly from management.

Cleanliness and Condition

Customers appreciated the cleanliness of the vehicles, but there were complaints about the office's cleanliness and vehicle condition.

Overall Satisfaction

The overall sentiment is mixed, with a significant number of positive experiences overshadowed by serious complaints about service and management.
  • AM
    Arabindakshya Mishra
    Dec 13, 2025
    5.0
    Excellent customer support and very friendly staff, always ready to assist and support!!
  • HL
    howard leung
    Dec 3, 2025
    5.0
    It’s a great place to rent the car here. The staff was friendly and helpful.
  • MA
    M A
    Nov 20, 2025
    5.0
    Great personnel and easy to rent from.
  • SS
    skell
    Nov 14, 2025
    5.0
    I was stressed out coming here after my car was totaled. I've stopped by this location twice so far. At my first visit, the place was very busy, and I was worried it would take forever to get help. The employees kept things moving quickly and were courteous and professional with everyone in line, including customers who were clearly stressed out and taking their frustrations out on the staff without good reason. The person who helped me was very polite and explained everything and answered all of my questions. I was back here again today, and worked with a different employee who was just as courteous, professional, knowledge, and helpful as the person who helped me last time. I'll be back one last time next week, and I'm so much less stressed out about navigating this process because I know the people who will help me will be kind and courteous. These workers are great at their jobs!
  • LS
    Laura Shaw
    Nov 10, 2025
    1.0
    Really poor communication and accommodations - I booked a reservation online the night before and received both email and text confirmation. Received an additional confirmation email morning of pick up. Upon arrival they began to check me in, taking down information and everything and only then did they tell me they did not, in fact, have a vehicle available for me. The manager claimed he tried to call me but I had no missed calls. They also had my email and could have tried texting me but neither of those things happened either. They did not offer to help me find a car elsewhere. I separately called Enterprise in nearby towns and they were much more accommodating. Recommend driving to a different location than the one in Raritan for better service.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rental at Enterprise Rent-A-Car in Raritan, NJ?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Raritan, NJ?

It is located at 16 Frelinghuysen Ave, Raritan, NJ 08869, USA.