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Sawyer Lyons Buick GMC of Randolph

4.7
(1339 reviews)

Business Details

1005 New Jersey 10, Randolph, NJ
07869, United States
(973) 767-1683
http://www.sawyerlyonsbuickgmc.com/

About

Car Dealer
Here at Sawyer Lyons Buick GMC of Randolph we are passionate about cars, our community and most importantly you! Formerly known as Jim Salerno Buick GMC, we have new owners and a new outlook! We hope to continue to serve our current friends, while also fostering new relationships to come. We know the car buying experience for some can stressful and is a big deal, but we are striving to be a difference for the better. We are people with families and budgets too, we get it! We will do all we can to help you as our customer. So come on in or give us a call and come to meet the team that is Randolph Buick GMC!

Details

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Location

Sawyer Lyons Buick GMC of Randolph
1005 New Jersey 10, Randolph, NJ
07869, United States

Hours

Reviews

4.7
1,339 reviews
5 stars
1,181
4 stars
46
3 stars
15
2 stars
11
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and professional staff, highlighting their willingness to assist without pressure.

Sales Experience

Many reviews noted a smooth and stress-free car buying process, with sales representatives taking the time to explain options and answer questions.

Transparency

Several customers appreciated the dealership's transparency in pricing and financing, with no hidden fees or pressure tactics reported.

Mixed Reviews on Used Cars

While many had positive experiences, some customers reported issues with used vehicles and poor follow-up service, indicating a need for improvement in this area.

Overall Satisfaction

Despite some negative experiences, the majority of reviews reflected high satisfaction with the overall buying experience and willingness to recommend the dealership.
  • TS
    Tatyana SHEVCHENKO
    5 days ago
    5.0
    I had a great experience buying my GMC Sierra from Sawyer Lyons Buick GMC and working with Franco made the whole process smooth and stress-free. Franco was professional, knowledgeable and took the time to answer all my questions without making me feel pressured. He helped me find the right truck for my needs. The dealership had a strong selection, the stuff was friendly, and overall it was a straightforward, positive car-buying experience that I would recommend to others looking for a GMC vehicle.
  • DC
    dave chessari
    5 days ago
    5.0
    Buying my Hummer EV from Sawyer Lyons Buick GMC was a great overall experience, especially because I worked with Franco Pasulo. From the start, Franco was professional but also easy to talk to, which made the whole process feel comfortable instead of stressful. He really knew the Hummer EV inside and out, explained all the features in a way that was simple to understand, and never made me feel rushed or pressured. He walked me through pricing and paperwork clearly, answered every question I had, and made sure I was confident before signing anything. The dealership had a strong selection and a friendly atmosphere, and overall it was a smooth, straightforward buying experience that I’d definitely recommend to anyone looking for a Hummer EV.
  • ME
    Mida Electric
    Feb 24, 2026
    5.0
    I recently had the opportunity to purchase a vehicle at Sawyer Lyons and I must say that the entire buying experience exceeded my expectations. From the moment I walked onto the lot, I felt welcomed and supported by the staff, who were professional, courteous, and knowledgeable. The sales representative, Steve took the time to understand my needs and preferences. Instead of pushing me toward a specific model, they patiently explained the features of several vehicles that matched my requirements. This personalized approach made me feel like they truly cared about helping me find the right car rather than just making a sale. The dealership itself was clean, well-organized, and had a wide selection of vehicles to choose from, including both new and certified pre-owned options. I appreciated the transparency in the pricing as well—there were no hidden fees, and the final cost matched the initial quote. When it came time to discuss financing, the finance team was equally impressive. They walked me through different options and made sure I fully understood the terms before I made any commitments. I didn’t feel pressured to rush through the process, and they worked with me to find a plan that fit my budget. The overall atmosphere at Sawyer Lyons was refreshing—there was no high-pressure sales tactics, and I never felt overwhelmed. After finalizing the deal, the vehicle was prepared and ready for pickup in a timely manner, with all the necessary paperwork handled efficiently. I walked away feeling confident in my purchase and grateful for the smooth and pleasant experience. I would highly recommend Sawyer Lyons to anyone looking for a hassle-free car-buying experience with excellent customer service.
  • CF
    Craig Fernicola
    Feb 17, 2026
    5.0
    I had the pleasure of working with Anna Macedo over the weekend while test driving multiple vehicles, and the entire experience was outstanding from start to finish. Anna was extremely thorough in explaining the features of each vehicle and took the time to answer all of my questions, which made the process enjoyable. On the day of pickup, George Alvarado went above and beyond by helping transfer my insurance from my previous vehicle to the new one and assisting with moving all of my personal belongings. That extra level of support really made the transition seamless. To finalize everything, Dante Morrison walked me through all of the paperwork and clearly explained my options, making sure I understood every step without feeling rushed. At no point during my experience did I feel pressured to make a decision. The entire staff was friendly, professional, and genuinely helpful throughout the process. It was truly a top-notch experience, and kudos to the management team for running such a customer-focused dealership.
  • BM
    Brendan Major
    Feb 9, 2026
    5.0
    I recently purchased a 2022 GMC Sierra 1500 AT4, and I couldn't be happier with the experience. Brian and Anna were absolutely wonderful to work with from start to finish. They were professional, patient, and made sure all of my questions were answered throughout the entire process. It’s rare to find a team that is so attentive and easy to communicate with. ​I also want to give a special thanks to Bret, the General Sales Manager. He was incredibly professional and worked with me to get the deal to a place where I felt comfortable moving forward. It’s clear that the leadership at this dealership cares about the customer experience. ​If you're looking for a transparent and stress-free truck-buying experience, I highly recommend asking for Brian and Anna. They truly go above and beyond.

Frequently Asked Questions About Sawyer Lyons Buick GMC of Randolph

What types of vehicles does Sawyer Lyons Buick GMC of Randolph sell?

Sawyer Lyons Buick GMC of Randolph sells both new and used Buick and GMC vehicles.

What are the dealership's operating hours?

The dealership is open Monday through Thursday from 7:00 AM to 8:00 PM, Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 6:00 PM, and is closed on Sundays.

Brand Certified Facts from Sawyer Lyons Buick GMC of Randolph

This information is certified by Sawyer Lyons Buick GMC of Randolph and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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