Advance Auto Parts

4.0
246 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 875 State Rt 17 in Ramsey offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
875 State Rt 17, Ramsey, NJ
07446, United States

Hours

Reviews

4.0
246 reviews
5 stars
138
4 stars
49
3 stars
11
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some staff were praised for being helpful and friendly, others were criticized for rudeness and lack of knowledge.

Product Availability

Generally, customers found that the store had the parts they needed, but there were instances of incorrect items being sold or stock discrepancies.

Store Hours

Customers expressed frustration with inconsistent store hours and staff availability, leading to long wait times and closures before scheduled times.

Management Issues

Several reviews highlighted problems with management, including poor handling of customer complaints and staff training.

Overall Experience

While some customers had positive experiences and praised specific staff members, others reported significant dissatisfaction, particularly regarding service quality and product returns.
  • CR
    Chris Reynier
    Oct 1, 2025
    5.0
    The team here is outstanding. I work at a local shop and the commercial department and delivery team are always on point. Parts are delivered in a timely manner and they always find what I need! Kudos to Brendan and Charlotte! Thanks for all your hard work!
  • JS
    Joe Sirico
    Sep 15, 2025
    5.0
    Had what I needed
  • MS
    Michael Sapienza
    Jul 31, 2025
    5.0
    Not like the old time auto parts stores but they're always very helpful. And they usually have what I need
  • MR
    Mary-Alice Rasmussen
    Jun 1, 2025
    5.0
    Very friendly staff. My dad was a mechanic a very looooooooong time & told me never go to Advance's arch nemesis. Never have!
  • JA
    Jason Aufiero
    Oct 21, 2023
    1.0
    Ordered a part for my car. Ordered it based off the vin and the make and model. I then checked it with a store associate. Confirmed the system shows it’s the right part for my car. Went to install it…wrong part. Their system says parts are exact fit for your vehicle but its incorrect.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*