Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Princeton, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Princeton location today.
Location
Hours
Reviews
3.9
154 reviews
5 stars
95
4 stars
15
3 stars
5
2 stars
8
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for being friendly and helpful, others are criticized for being rude and unprofessional.
Vehicle Availability
Many customers reported issues with vehicle availability, including receiving different cars than reserved and long wait times for pick-up.
Cleanliness and Condition
Several reviews mentioned receiving dirty vehicles or cars in poor condition, leading to dissatisfaction among customers.
Pricing Issues
Customers expressed frustration over unexpected charges and discrepancies between quoted prices and final bills.
Positive Experiences
Despite negative feedback, there are numerous positive reviews highlighting excellent service from specific staff members and overall good rental experiences.
- TTTachenide TibautNov 15, 20255.0I had a great experience with Enterprise. The staff was friendly, patient, and very helpful throughout the entire process. The check-in and check-out went smoothly, and everything was explained clearly. The vehicle was clean, reliable, and exceeded my expectations. Overall, the customer service and efficiency made the rental experience easy and stress-free. I would definitely rent from Enterprise again.
- JRJEFFARI RASTANov 10, 20254.0Fair price okay setvice
- FBFederica BressanOct 2, 20251.0Sorry but I’m sick of issues with this company. One star is more than deserved for the utter disinterest they have in the quality of their service. 1. Customer service said something, at branch they knew nothing about it and said that customer service is a third party contractor that writes whatever in the chat and doesn’t follow up. How’s this an explanation?!?!? 2. During booking process, it said “pick up service” everywhere. After booking: no pick up service at this location. 3. Got to the place not with all my luggage and finally could not rent the car because they didn’t take my card. On the website it says debit and credit. I double checked. But when I got there they didn’t like my debit because I’m an international customer. And where is that written?!?!? “Nowhere.” Walked away quite frustrated with them.
- SBsohail buttSep 4, 20255.0Friendly and helpful staff
- DSDoreen SimonAug 29, 20255.0I would like to thank Pat for excellent customer service! I rented a Jetta & loved driving it. I highly recommend this location if you need to rent a vehicle at a great price.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Princeton?
Enterprise Rent-A-Car in Princeton offers a wide range of vehicles including cars, vans, luxury cars, and rental cars suited for errands, repairs, or weekend getaways.
What are the operating hours of Enterprise Rent-A-Car Princeton location?
The rental office is open Monday through Friday from 8:00 AM to 5:30 PM, and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.
How can I book a rental car at Enterprise Rent-A-Car Princeton?
You can reserve a rental car online at Enterprise's website specific to the Princeton location or by calling their local phone number +1 609-524-0997.
What payment options does Enterprise Rent-A-Car Princeton accept?
They accept American Express, cash, check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car Princeton offer any discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car Princeton woman-owned?
Yes, this location is owned by women.
Which nearby restaurant options are available around Enterprise Rent-A-Car Princeton?
Nearby dining options include Soonja's Cuisine for Korean and sushi, Urban Spice for Indian food, Amish Food Market, Metro North for Italian and American cuisine, and Metro North Bar & Grill.
What public transportation stations are near Enterprise Rent-A-Car Princeton to assist with accessing the location?
Princeton station (NJ Transit), NJ TRANSIT-Princeton, and Dinky Station at Princeton University are nearby train stations that can help customers reach the rental location easily.
What local attractions are near Enterprise Rent-A-Car Princeton that customers might visit?
Customers can visit Princeton University, Roberts Stadium, Hobey Baker Arena, and Bedford Field for cultural, sports, and campus experiences nearby.
What services beyond vehicle rental does Enterprise Rent-A-Car Princeton provide?
They also offer airport pick-up service along with van and luxury car rentals, providing flexible options to fit different customer needs.