Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Plainfield #1155 in Plainfield, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Plainfield, NJ or call us at (908) 561-9653.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
575 reviews
5 stars
306
4 stars
102
3 stars
67
2 stars
21
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from the store manager Natasha, who was described as rude and unhelpful.
Staff Attitude
Several customers reported that staff members displayed a lack of professionalism and were often rude or dismissive.
Mixed Experiences
While some customers praised individual employees for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
Store Management
The management, particularly Natasha, received significant criticism for their handling of customer interactions and overall service.
Product Availability
Customers noted that the store generally has a good selection of auto parts and reasonable prices, but issues with online orders and returns were common.
- JSJean carlos Batista SantosOct 14, 20251.0Una mierda de servicio a cliente fui a preguntar por un servicio de freno pa mi vehículo y lo empleado con una actitud de perro preferí irme y no seguir hablando por el mal servicio que me dieron
- HHHollywood Pud (Hollywood)Oct 14, 20253.0I feel like it was very hard to get help in there if you're not Hispanic
- CBCristian BocanegraSep 30, 20251.0Store manager Natasha has a very bad attitude. She definitely needs in services or training. She is not helpful and this is my second encounter with her and both have been the same. I had no issues with the other staff very kind and helpful.
- LKLady KrissieSep 9, 20255.0I had a great experience with the worker Roomie. She was a great help! She made sure she found my brakes. I recommend her if you go to AutoZone.
- SEsamil yair flores elizaldeMay 31, 20251.0Very bad service at this store. I went to make several purchases and when it was time to return a replacement part, the store manager named Natasha Ali treated me very poorly! The replacement part was not removed from the box when I made the return due to a confusion. They only returned a part to my card. I will have to wait months since I opened a dispute with my bank for them to contact that store. I do not recommend this person at all; she is very despotic when it comes to serving. (Autozone 01155)
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Plainfield, NJ?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for your convenience.
What types of products can I find at AutoZone Auto Parts in Plainfield?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What brands are carried at AutoZone Auto Parts in Plainfield?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Plainfield, NJ?
It is located at 635 W Front St, Plainfield, NJ, 07060, USA.
How can I contact AutoZone Auto Parts in Plainfield for customer service?
You can call them at (908) 561-9653 or email customer.service@autozone.com.
What nearby automotive-related businesses are close to AutoZone Auto Parts in Plainfield?
Nearby are Dmr Auto, Friends Car Sales, Valentino Motors, R and P Auto Group LLC, AA AUTO PLUS REPAIRS, G & S Auto Repair, and NAPA AutoCare Center - Valencia Auto Repair LLC, providing options for automotive repair and car sales services.
Are there convenient car rental options near AutoZone Auto Parts?
Yes, Freedom Rent A Car is located nearby, offering car rental services to customers.
What dining options are available close to AutoZone Auto Parts in Plainfield?
Nearby dining includes White Star and The White Star Diner, where customers can enjoy meals before or after their visit.
What is a popular historic site near AutoZone Auto Parts in Plainfield?
The Drake House Museum, a local history museum, is near AutoZone Auto Parts and worth a visit for customers interested in local heritage.