Business Details
About
Towing Service Station
A-1 Towing Inc provides emergency towing, roadside assistance, lockouts, and additional towing services to the Norma, NJ, area.
Location
Hours
Reviews
4.6
520 reviews
5 stars
456
4 stars
11
3 stars5
2 stars2
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, kindness, and helpfulness of the drivers, particularly highlighting individuals like Joel, Junior, and Alex.
Response Time
Several reviews noted quick response times, with many drivers arriving sooner than expected, often within 30-40 minutes.
Pricing
Customers appreciated the reasonable and competitive pricing, with some mentioning it as a refreshing change from other towing companies.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and inconsistent service, particularly regarding wait times and communication.
- MMMarcia Mcneill2 days ago5.0Yesterday, I needed a tow for my car that broke down. I called 7 different tow companies to compare their rates and wait times. A-1 is definitely living up to their name. They gave me the best price and the shortest wait time. Joel came out. He was prompt and professional. Thank you to everyone at A-1 for the great service and compassion!
- PCPACS ConsultantNov 29, 20255.0Awesome customer service experience on a holiday weekend (and fast arrival ~ 30 min). Thanks to Chris - our flatbed / tow service professional. Every part of the process was explained, and great care was exercised while loading our 2023 Kia Forte. Chris followed-up again to let us know our vehicle had reached the dealer and who it was handed off to. Highly Recommended !!
- RPRenee PayneNov 29, 20251.0This place is contracted by vineland police department. They tow our car 7pm , we show up at 8am to get our car they were rude and told wait until 830 am to give us back the car. Very rude unprofessional people. Who don't operate on their own listed hours of operation. I would like to add it cost 260 to get the vehicle released j7st to be told they would not allow it to be driven put of the lot . Car was not in a accident it had damage from a previous accident. We had to call AAA to remove our car .And pay an additional 50 dollars to have their tow truck move it off her lot. This women is a absolute nightmare with no customer service skills at all. Rude rude rude do not use this company they charge way to much and you have to put up with attitude just to get your property back. I will be reporting her to the bbb
- JCJose CrespoNov 20, 20255.0A1 Towing a great company that’s always helps my business tow cars and the drivers are always respectable.
- BGBrenda GeorgeNov 12, 20255.0Joel was awesome, very polite and professional. A1 arrived quickly and fixed my tire. Very easy process!
Frequently Asked Questions About A-1 Towing Inc
What should I do after a car wreck?
After a car wreck, you should move to a safe location and call the police. You should also set up safety markers around your car and cooperate with the towing company. Make a phone call to your insurance company.
What information should I provide?
When your vehicle is stuck or broke down, you should provide detailed information about your location, the type of terrain, and any obstacles that may be in the way. It is also important to mention what is wrong with the vehicle. Mentioning what is wrong with your vehicle will allow the dispatcher to send the proper equipment and a more accurate quote would be given.
What services does A-1 Towing Inc offer?
A-1 Towing Inc provides emergency towing, roadside assistance, lockouts, gas delivery, and non-emergency towing services.
What are the operating hours of A-1 Towing Inc?
A-1 Towing Inc is open 24 hours a day, 7 days a week, providing 24/7 emergency service.
How can I contact A-1 Towing Inc?
You can reach A-1 Towing Inc by phone at +1 856-692-1919 or via email at a1office@a1-towing.net.
Where is A-1 Towing Inc located?
A-1 Towing Inc is located at 1318 E Landis Ave, Pittsgrove, NJ 08318, USA.
What payment options are accepted at A-1 Towing Inc?
A-1 Towing Inc accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What should I do immediately after a car wreck according to A-1 Towing Inc?
After a car wreck, move to a safe location, call the police, set up safety markers around your car, cooperate with the towing company, and contact your insurance company.
What information should I provide when requesting roadside assistance from A-1 Towing Inc?
Provide detailed information about your location, terrain, obstacles, and specifically what is wrong with your vehicle to receive the proper equipment and an accurate quote.
Which nearby places can help me while waiting for towing services from A-1 Towing Inc in Pittsgrove?
Nearby places include Advance Treads for tire and wheel repair, United States Postal Service for mailing needs, and Parvin State Park if you want to relax outdoors while you wait.
Are there historical or cultural landmarks near A-1 Towing Inc that I can visit?
Yes, Alliance Colony is a historical landmark near A-1 Towing Inc and can be a great place to visit before or after your service appointment.
Can I find religious organizations or community centers near A-1 Towing Inc?
Nearby religious organizations include Love Oasis Ministries, St James Baptist Church, and Fre-Tye Chapel SDCC, which can be helpful if you are looking for local support or community activities.