Many customers praised the professionalism, kindness, and helpfulness of the drivers, particularly highlighting individuals like Joel, Junior, and Ray.
Timeliness
A significant number of reviews noted the prompt arrival times of the tow trucks, often exceeding customer expectations.
Pricing
Several customers appreciated the reasonable and competitive pricing, contrasting it with experiences from other towing companies.
Mixed Experiences
While many reviews were positive, there were also complaints about rude staff and issues with communication regarding wait times.
RP
Roger P.
1 day ago
5.0
Very timely service and great communication. The driver, Mikey, has a great personality, and I felt quite comfortable with him transporting my vehicle. Thanks, team!
AM
Andy Middleton (Midd)
3 days ago
5.0
First time using A-1 and I was very satisfied. Mikey arrived approximately 20 minutes after I called. He was polite, personable and professional. Got the car on the flatbed and I didn’t need to go too far as I was already enroute to a mechanic.no extra costs were added for the tow so the $85 wasn’t horrible as I was expecting much worse. Thank you A-1!
MS
Matthew Sievers
5 days ago
1.0
I was at a candlelight vigil in Collingswood and a driver from this company drove past in a company truck and yelled obscenities at us during a moment of silence. Tacky and no respect for other lives.
The truck was the white flatbed towing truck with the A1 logo like we can see in the pics on Google. It was 1/8/2026 at around 6:30pm off of Haddon Ave near Cuthbert and Bryant Road. A whole crowd saw it. I asked the person next to me if that was the same to logo/truck to verify it was them and they were yelling innappropriate things. I obvioulsly can't confirm what calls they got, but me and lot of other people can confirm it was that A1 truck trying to antagonize people grieving.
PM
Paul Mealey
Dec 29, 2025
5.0
Ray who works for a1 is the man he really got me out of a bind definitely recommend a1
RP
Renee Payne
Nov 29, 2025
1.0
This place is contracted by vineland police department. They tow our car 7pm , we show up at 8am to get our car they were rude and told wait until 830 am to give us back the car. Very rude unprofessional people. Who don't operate on their own listed hours of operation. I would like to add it cost 260 to get the vehicle released j7st to be told they would not allow it to be driven put of the lot . Car was not in a accident it had damage from a previous accident. We had to call AAA to remove our car .And pay an additional 50 dollars to have their tow truck move it off her lot. This women is a absolute nightmare with no customer service skills at all. Rude rude rude do not use this company they charge way to much and you have to put up with attitude just to get your property back. I will be reporting her to the bbb
After a car wreck, you should move to a safe location and call the police. You should also set up safety markers around your car and cooperate with the towing company. Make a phone call to your insurance company.
What information should I provide?
When your vehicle is stuck or broke down, you should provide detailed information about your location, the type of terrain, and any obstacles that may be in the way. It is also important to mention what is wrong with the vehicle. Mentioning what is wrong with your vehicle will allow the dispatcher to send the proper equipment and a more accurate quote would be given.
What services does A-1 Towing Inc offer?
A-1 Towing Inc provides emergency towing, roadside assistance, lockouts, gas delivery, and non-emergency towing services.
What are the operating hours of A-1 Towing Inc?
A-1 Towing Inc is open 24 hours a day, 7 days a week, providing 24/7 emergency service.
How can I contact A-1 Towing Inc?
You can reach A-1 Towing Inc by phone at +1 856-692-1919 or via email at a1office@a1-towing.net.
Where is A-1 Towing Inc located?
A-1 Towing Inc is located at 1318 E Landis Ave, Pittsgrove, NJ 08318, USA.
What payment options are accepted at A-1 Towing Inc?
A-1 Towing Inc accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What should I do immediately after a car wreck according to A-1 Towing Inc?
After a car wreck, move to a safe location, call the police, set up safety markers around your car, cooperate with the towing company, and contact your insurance company.
What information should I provide when requesting roadside assistance from A-1 Towing Inc?
Provide detailed information about your location, terrain, obstacles, and specifically what is wrong with your vehicle to receive the proper equipment and an accurate quote.
Which nearby places can help me while waiting for towing services from A-1 Towing Inc in Pittsgrove?
Nearby places include Advance Treads for tire and wheel repair, United States Postal Service for mailing needs, and Parvin State Park if you want to relax outdoors while you wait.
Are there historical or cultural landmarks near A-1 Towing Inc that I can visit?
Yes, Alliance Colony is a historical landmark near A-1 Towing Inc and can be a great place to visit before or after your service appointment.
Can I find religious organizations or community centers near A-1 Towing Inc?
Nearby religious organizations include Love Oasis Ministries, St James Baptist Church, and Fre-Tye Chapel SDCC, which can be helpful if you are looking for local support or community activities.