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Enterprise Rent-A-Car

3.9
(146 reviews)
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Business Details

755 Memorial Pkwy, Phillipsburg, NJ
08865, United States
(908) 454-4311
https://www.enterprise.com/en/car-rental/locations/us/nj/phillipsburg-24w9.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Phillipsburg, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Phillipsburg location today.

Location

Enterprise Rent-A-Car
755 Memorial Pkwy, Phillipsburg, NJ
08865, United States

Hours

Reviews

3.9
146 reviews
5 stars
97
4 stars
10
3 stars
4
2 stars
0
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff like Latoya and Frank, many others reported rude and unprofessional behavior from employees, leading to a negative overall perception of customer service.

Reservation Issues

Numerous reviews highlighted significant problems with honoring reservations, including last-minute cancellations and unavailability of reserved vehicles, causing frustration and inconvenience for customers.

Staffing Challenges

Several customers noted that the location appeared understaffed, which contributed to chaotic experiences and longer wait times, despite some staff being described as accommodating and professional.

Mixed Experiences

While some customers had positive experiences with quick service and clean vehicles, many others reported serious issues that overshadowed these positives, leading to a generally unfavorable view of the location.
  • RG
    Rico Garcia
    6 days ago
    5.0
    Needed a car while mine was being worked on at the shop, was a walk in and Manager was very helpful and process was quick and easy. Will rent from this location again if I ever need two
  • JM
    Jim Moorcroft
    Dec 28, 2025
    1.0
    I’m awaiting contact from enterprise because I don’t want to give an accurate review because it will be too negative towards the experience that I dealt with. I’ve already made aI’m awaiting contact from enterprise because I don’t want to give an accurate review because it will be too negative towards the experience that I dealt with. I’ve already made a complaint complaint that I reserve a 24 hour reservation for 5 PM to 5 PM and they refused to honor that daily rental, they told me that anything after 1 PM when they closed would add up all weekend and become three days of rental instead of one, and the car I reserved by calling the reservation. Desk was never really reserved because the location told me reservations can’t view their inventory, so my $78 rental became north of 150 per day multiplied by three days until they return Monday morning and open their shop and find my return rental that I dropped off two days earlier. So my $78 rental becomes 450+ a $300 deposit after I’ve rented from them for years. They’re kind of ruthless over money.
  • EB
    Emily Baker
    Dec 26, 2025
    1.0
    Please read these reviews everybody! Like others, my fiance and I booked a car reservation with this place in advance only for the reservation to be canceled an hour before we picked up our car. The customer “service” rep told us our prior confirmation was not confirmation that we would have a car but only confirmation that they would look for a car. So please know that any confirmations from this location are not confirmations that you will have a car at all. Looking through these other reviews, it appears the owner will respond with a tepid request that we sort through this issue on their website. Well sadly we had booked this car to see family for the holidays and no apologies or future discounts will compensate us for the memories we will not be making this holiday season. In short, if you love your family or even just wish to arrive at your destination, DO NOT BOOK A CAR AT THIS LOCATION!
  • RG
    Robert Germinsky
    Nov 1, 2025
    5.0
    Needed a car right away. Reserved over the phone. Pickup was fast easy with no hassle. Very friendly at thus location.
  • LS
    Liz Stewart
    Sep 30, 2025
    3.0
    A little chaotic, under staffed it may seem. The staff that is there are very nice and accommodating though.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Phillipsburg, NJ?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and rental cars with flexible options to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Phillipsburg?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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