Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 12 S Virginia Ave in Penns Grove offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
257 reviews
5 stars
141
4 stars
51
3 stars
31
2 stars
10
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unprofessional or unhelpful.
Product Availability
Customers frequently mention issues with stock levels, with many items being out of stock or incorrect parts being provided.
Store Organization
Several reviews highlight that the store is often disorganized and understaffed, leading to longer wait times for service.
Staff Attitude
While some staff members are noted for their friendliness and willingness to assist, others have been reported as rude or dismissive.
Overall Experience
Overall, experiences vary widely; some customers express satisfaction with their visits, while others report significant frustrations.
- EPesther parksOct 13, 20252.0I was able to get the bulbs I needed without a problem. The cashier was on her personal phone the whole time [ on speaker phone] and was more or less distracted when interacting with customers. The phone conversation was not appropriate around customers as there was strong language being used. It made for a completely unprofessional experience.
- ABAnthony BennerAug 3, 20254.0Very helpful and willing to take the time to make sure you are walking out satisfied and with what you need
- JCJose CrespoSep 22, 20171.009/22/17 Bad service! 3 employers taking back the counter and none help me. I ask one for a price about of an article said 3 save. He told me the price is on the tag,I said is not on the tag he no answer me.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 12 S Virginia Ave offer regarding car batteries?
Advance Auto Parts offers free battery installation with purchase, free battery testing, and free battery recycling. They also sell replacement batteries and will install new ones for free. Exclusions may apply.
Can I get my windshield wipers installed at Advance Auto Parts?
Yes, Advance Auto Parts will install your windshield wipers for free with purchase. Exclusions may apply.
Does Advance Auto Parts provide engine code scanning services?
Yes, team members can scan your engine codes for free. Exclusions may apply.
Are there any discounts offered at Advance Auto Parts?
Yes, there is a 10% military discount available for active duty and veteran service members.
What payment options are accepted at Advance Auto Parts in Penns Grove?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
What are the store hours for Advance Auto Parts at 12 S Virginia Ave, Penns Grove?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts provide curbside pickup?
Yes, curbside pickup is available at this location.
What automotive brands can I find at Advance Auto Parts in Penns Grove?
They carry brands such as DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
What nearby places can I visit before or after shopping at Advance Auto Parts in Penns Grove?
You can visit nearby places such as McDonald's for a quick meal, Rite Aid pharmacy for convenience items, or the UPS Access Point location for shipping services.
Are there other automotive parts stores near Advance Auto Parts?
Yes, there is an AutoZone Auto Parts store nearby where you can find additional automotive parts and repair services.
What local services are near Advance Auto Parts for customers who might need car rentals or propane exchange?
Nearby you can find HD Car Rentals for vehicle rentals and Blue Rhino Propane Exchange for propane supplies, which could be useful for customers with related needs.