AutoZone Auto Parts

4.0
582 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Paterson #1146 in Paterson, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Paterson, NJ or call us at (973) 389-1811.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
435 Union Ave, Paterson, NJ
07502, United States

Hours

Reviews

4.0
582 reviews
5 stars
315
4 stars
111
3 stars
59
2 stars
19
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor customer service, with reports of rude and unhelpful staff.

Staff Knowledge

While some customers praised individual staff members for their knowledge and helpfulness, many reviews highlighted a lack of product knowledge among employees.

Wait Times

Customers frequently reported long wait times and understaffing issues, leading to frustration during their visits.

Store Management

Several reviews criticized the management and operational practices of the store, suggesting a need for better training and oversight.

Product Availability

Customers appreciated the wide selection of automotive parts available, although there were instances of incorrect parts being provided.
  • MR
    Michael Rhatigan
    Jan 3, 2026
    5.0
    Andrew helped me install my battery when 3 other autozones in the area told me they had no one to help me today. He's a good person and was very helpful, I recommend going here.
  • RR
    Rich
    Dec 20, 2025
    5.0
    I was treated very professional and very friendly by TY. I WILL WAYS COME TO THIS STORE BECAUSE HOW PROFESSIONAL TY WAS
  • NN
    Nayeful Islam Nayef
    Dec 17, 2025
    1.0
    Worst customer service I had a very frustrating experience with AutoZone’s customer service The staff seemed disinterested and unhelpful rude They don’t care about their customers at all always on their phones and hiding behind counter laughing talking playing loud music on speaker especially the afternoon crew this location needs better management as soon as possible.
  • JT
    Julio Takase
    Dec 11, 2025
    1.0
    I canes 3 and my product is not here when I paid a day before it suck I lost my day work it no acceptable
  • FG
    Fausto Gutierrez
    Nov 27, 2025
    1.0
    Doors were closed before time(20 min) and when asked for a filter didn’t even finish and was told no need better training

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Paterson, NJ?

AutoZone Auto Parts in Paterson is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Paterson offer same day delivery?

Yes, AutoZone Paterson provides same day delivery services for its customers.