Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Paterson #1146 in Paterson, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Paterson, NJ or call us at (973) 389-1811.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
575 reviews
5 stars
312
4 stars
110
3 stars
59
2 stars
19
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their assistance.
Staffing Issues
Multiple reviews mention long wait times and slow service, often attributed to being short-staffed, especially during peak hours.
Product Knowledge
While some employees demonstrated good product knowledge and helpfulness, others were criticized for lack of assistance and incorrect product recommendations.
Store Conditions
The store is generally described as clean and well-organized, but parking availability is frequently noted as a problem.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, highlighting helpful staff members and satisfactory service.
- MPMaria PaulaNov 14, 20251.0Worst customer service ever. I spent a lot of time looking for something and no one even offered to help. Then, when I asked for assistance, the cashier, the bigger guy at the front, tried to help me but kept making fun of the products I wanted to buy. He ‘helped’ me quickly and walked away. When it was time to pay, he continued laughing at what I was purchasing. Completely disrespectful and unprofessional.
- EAEfren AboytesNov 4, 20254.0Good service !
- FCFabian ChavesNov 3, 20251.0El servicio atención al cliente es terrible no recomiendo este lugar
- JAJayed AhmedOct 30, 20251.0Cashier was not helpful. I asked him to replace my battery, he denied. Even though another worker was helping a customer replacing car battery outside.
- KEkali estatesOct 1, 20255.0Super super helpful !!! Thank you Jose
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Paterson, NJ?
AutoZone Auto Parts in Paterson is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Paterson offer same day delivery?
Yes, AutoZone Paterson provides same day delivery services for its customers.
Can I pick up my online AutoZone order in-store at the Paterson location?
Yes, in-store pickup is available at AutoZone Paterson for online orders.
What types of automotive products can I find at AutoZone Paterson?
You can find auto parts, brake pads, car batteries, car accessories, and after market automobile parts at AutoZone Paterson.
Which automotive brands does AutoZone Paterson carry?
AutoZone Paterson carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Paterson for customer service?
You can contact AutoZone Paterson by phone at (973) 389-1811 or email customer.service@autozone.com.
What is the address of AutoZone Auto Parts in Paterson, NJ?
The address is 435 Union Ave, Paterson, NJ 07502, United States.
Are there any pharmacies near AutoZone Paterson?
Yes, McDermott Pharmacy is located nearby and offers pharmacy, medical supply, and holistic health services.
What local food options are available close to AutoZone Paterson?
Zakir's Bakery Gyro Express, a halal restaurant and diner, is near AutoZone Paterson and offers dining options.
Is there a convenience store near AutoZone Paterson where I can grab groceries?
Yes, Redwood Mini Market is a nearby convenience store offering grocery and delicatessen items for customers.