Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Paterson #1146 in Paterson, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Paterson, NJ or call us at (973) 389-1811.
Feedback on customer service is mixed, with some praising helpful staff like Ty and others reporting rude or unhelpful interactions.
Staff Knowledge
While some employees are noted for their knowledge and assistance, others are criticized for lacking basic automotive knowledge.
Wait Times
Customers frequently mention long wait times and being short-staffed, leading to frustration during busy periods.
Product Availability
The store generally has a good selection of parts, but there are complaints about incorrect parts being provided.
DR
delfino rocha
3 days ago
5.0
Super friendly staff and the stores always clean.
GG
Gurya Gaming
4 days ago
1.0
We had waited so long the employees were facing the aisle there was one customer infront of me he left because of waiting.
NM
nevin mack
Jan 20, 2026
1.0
Went in with a part number for a single bulb, the girl that helped me was super nice, but whoever she spoke to in the back either didn't know what he/she was doing or was trying to scam me. Tried to force me to purchase a 10 pack of the bulbs, because that’s “all they sell” but I could literally see on their computer that they had 2 single bulb replacements in stock. Shady as hell just go to advanced auto parts, same product better value, you’ll get 2 bulbs for half the price.
CG
Charmaine Gibson
Jan 15, 2026
5.0
Went to AutoZone yesterday to have a battery replaced. I went to the AutoZone store in Paterson off of Broadway and they told me that they did not replace batteries.. I did find that to be untrue. However, I did go to the store on Union Avenue close to haledon and I was assusted by TJ to put in my battery take back my core. Service was fantastic and pleasurable definitely will use this as my go-to store from now on. Later for you Patterson branch off of Broadway
KC
Kasier Carter
Jan 15, 2026
5.0
Ty was best help he managed to help me out while also trying to keep some money in my pocket all cuz he wanted I didn’t even have to ask