Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Paterson #4792 in Paterson, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Paterson, NJ or call us at (973) 881-0761.
Feedback on customer service is mixed, with many praising helpful staff while others report rudeness and poor service.
Staff Knowledge
Some customers noted that staff were knowledgeable and helpful, while others experienced unhelpfulness and lack of expertise.
Store Management
Several reviews mention issues with store management, including lack of presence and organization, leading to poor customer experiences.
Product Availability
Customers generally found the store stocked with necessary parts, but some reported issues with pricing discrepancies and product returns.
Overall Experience
While some customers have positive experiences and appreciate the service, many express dissatisfaction with the attitude of employees and the quality of service.
EA
Emre Andic
3 days ago
5.0
I had an excellent experience at this AutoZone location and felt it was important to leave a detailed review because great customer service like this deserves recognition. From the moment I walked in, the staff was friendly, professional, and genuinely eager to help — not rushed or dismissive like you sometimes see in auto parts stores.
The employees took the time to really listen to what I needed, asked the right questions, and made sure I walked out with the correct parts instead of guessing or upselling unnecessary items. They were extremely knowledgeable and explained everything clearly, which I truly appreciated. You can tell they know their products and actually care about helping customers solve problems.
The store itself was clean, well-organized, and easy to navigate. Everything I needed was in stock, and when I had a question, help was immediate. I also appreciated how patient and respectful the staff was — even when the store was busy, they stayed calm and helpful.
It’s rare these days to find a place where customer service still feels like a priority, but this AutoZone definitely delivers. Whether you’re someone who knows cars well or someone who doesn’t, this is a location you can trust. I will absolutely be coming back and recommending this store to friends and family.
Thank you to the entire team for making what could have been a stressful situation a smooth and positive experience!
KK
Khan!!!
6 days ago
3.0
Very pricey compared to Amazon or Walmart, but conveniently located.
JC
Jose Jimenez. Com
6 days ago
5.0
Auto zona Auto parts para mi es lomejor que hay esta todo los que busca almejor precio
PH
Philly Hurts
Dec 15, 2025
5.0
I COME TO THIS AUTOZONE ALL THE TIME FOR MY CAR NEEDS AND ALWAYS GET TREATED WITH RESPECT ,FLOYDE ALWAYS WILLING TO GO ABOVE AND BEYOND TO ASSIST ME EVEN WHEN HES WORKING ALONE , NEVER HAVE A BAD EXPERIENCE THERE ..SOME OF THE REVIEWS ARE CRAZY BECAUSE THIS STAFF IS GREAT!!! PEOPLE NEED TO LEARN PATIENCE WHEN GOING INTO STORES LIKE THIS AND THATS THE PROBLEM PEOPLE DONT HAVE PATIENCE AND TAKE IT OUT ON THE WORKERS!!!! GREAT JOB GETTY AVE
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Paterson, NJ?
AutoZone Paterson #4792 is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
Where is AutoZone Auto Parts located?
It is located at 465 Getty Ave, Paterson, NJ 07503.
Does AutoZone Paterson offer in-store pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
What types of products does AutoZone Paterson sell?
They sell auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands are available at AutoZone Paterson?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Paterson for customer service?
You can call them at (973) 881-0761 or email customer.service@autozone.com.
Are there any other automotive businesses near AutoZone Paterson?
Yes, nearby automotive-related businesses include Dina Auto Sales (used car dealer), Jj auto service (automotive repair), and another AutoZone location nearby.
What grocery stores are close to AutoZone Paterson for convenient shopping?
Nearby grocery stores include Food Basics, SuperFresh, Farm Boy Country Market, PAK Bazaar, Latino Produce Farmers Market, and Tapia Grocery.
Are there any schools near AutoZone Paterson?
Yes, nearby schools include PPS Full Service Community Schools, Paterson Public Schools, Saint George School, and Paterson Arts and Science Charter School Elementary.
What should I know about visiting AutoZone Paterson in terms of payment?
AutoZone Paterson does not require cash only; they accept various payment methods.