Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Paterson #1138 in Paterson, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Paterson, NJ or call us at (973) 345-0176.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
639 reviews
5 stars
337
4 stars
132
3 stars
68
2 stars
19
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported rude or unprofessional behavior.
Store Hours
Frequent complaints about inconsistent store hours and staff not adhering to posted opening times.
Product Availability
Customers expressed frustration with inventory management, reporting items out of stock or incorrect part availability.
Cleanliness and Organization
The store received mixed reviews on cleanliness and organization, with some customers noting it was messy.
- EAEmre Andic3 days ago5.0I had an excellent experience at this AutoZone location and felt it was important to leave a detailed review because great customer service like this deserves recognition. From the moment I walked in, the staff was friendly, professional, and genuinely eager to help — not rushed or dismissive like you sometimes see in auto parts stores. The employees took the time to really listen to what I needed, asked the right questions, and made sure I walked out with the correct parts instead of guessing or upselling unnecessary items. They were extremely knowledgeable and explained everything clearly, which I truly appreciated. You can tell they know their products and actually care about helping customers solve problems. The store itself was clean, well-organized, and easy to navigate. Everything I needed was in stock, and when I had a question, help was immediate. I also appreciated how patient and respectful the staff was — even when the store was busy, they stayed calm and helpful. It’s rare these days to find a place where customer service still feels like a priority, but this AutoZone definitely delivers. Whether you’re someone who knows cars well or someone who doesn’t, this is a location you can trust. I will absolutely be coming back and recommending this store to friends and family. Thank you to the entire team for making what could have been a stressful situation a smooth and positive experience!
- JBJerry BattleNov 11, 20251.0Every time you call for assistance they leave you on hold for hours.
- YMYolanda MoraOct 7, 20251.0Terrible servicio, más de 5 personas en la fila. Y las cajeras hablando entre ellas. Una falta de respeto para los clientes. Eso pasó hoy en la mañana
- ITIvan Peña TerreroOct 7, 20253.0Buen servicio
- AAAlexSep 13, 20251.0Lazy people never answer the phone.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Paterson, NJ?
The store is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Paterson, NJ?
It is located at 639 E 18th St, Paterson, NJ 07501, USA.
What types of automotive products can I find at AutoZone Auto Parts in Paterson?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Paterson offer pickup and delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What brands are available at AutoZone Auto Parts in Paterson?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Paterson?
You can call them at (973) 345-0176 or email customer.service@autozone.com.
Are there any locksmith services near AutoZone in Paterson?
Yes, multiple KeyMe Locksmiths locations are nearby, providing key and locksmith services.
Where can I find ATM services close to AutoZone in Paterson?
Nearby ATMs include LibertyX Bitcoin ATM and Cash2Bitcoin ATM for convenient access to cash and cryptocurrency transactions.
What nearby places can I visit for food or relaxation around AutoZone Paterson?
You can visit local restaurants like Lucky Star (Chinese), Rinconcito Vakano (Latin American), and La Patrona Restaurant (Dominican), as well as Quilvio’s Lounge for drinks and relaxation.
Does the proximity of Walgreens benefit AutoZone customers in Paterson?
Yes, customers can conveniently access pharmacy, medical supplies, and convenience store items at nearby Walgreens locations when visiting AutoZone.