AutoZone Auto Parts

4.0
637 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Paterson #1138 in Paterson, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Paterson, NJ or call us at (973) 345-0176.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
639 E 18th St, Paterson, NJ
07501, United States

Hours

Reviews

4.0
637 reviews
5 stars
335
4 stars
132
3 stars
68
2 stars
19
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, long wait times, and poor phone support.

Store Hours

Numerous complaints about the store not adhering to posted hours, with customers frequently finding the store closed before the stated closing time.

Product Availability

Customers expressed frustration over inventory issues, including items being out of stock or not matching what was listed online.

Staff Knowledge

There are mixed reviews regarding staff knowledge, with some customers praising helpful employees while others reported untrained staff unable to assist effectively.

Positive Experiences

Despite the negative feedback, some customers highlighted positive experiences with specific employees who provided excellent service and assistance.
  • JB
    Jerry Battle
    Nov 11, 2025
    1.0
    Every time you call for assistance they leave you on hold for hours.
  • YM
    Yolanda Mora
    Oct 7, 2025
    1.0
    Terrible servicio, más de 5 personas en la fila. Y las cajeras hablando entre ellas. Una falta de respeto para los clientes. Eso pasó hoy en la mañana
  • IT
    Ivan Peña Terrero
    Oct 7, 2025
    3.0
    Buen servicio
  • AA
    Alex
    Sep 13, 2025
    1.0
    Lazy people never answer the phone.
  • MH
    Matt Hernandez
    Sep 3, 2025
    5.0
    Had to get my battery tested and changed. Edward helped me out, got the warranty in, got a new battery, placed it in and good to go. Very good service 👏 he is also very professional in his role.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Paterson, NJ?

The store is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Paterson, NJ?

It is located at 639 E 18th St, Paterson, NJ 07501, USA.