Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Paterson #1138 in Paterson, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Paterson, NJ or call us at (973) 345-0176.
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, long wait times, and poor phone support.
Store Hours
Numerous complaints about the store not adhering to posted hours, with customers frequently finding the store closed before the stated closing time.
Product Availability
Customers expressed frustration over inventory issues, including items being out of stock or not matching what was listed online.
Staff Knowledge
There are mixed reviews regarding staff knowledge, with some customers praising helpful employees while others reported untrained staff unable to assist effectively.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with specific employees who provided excellent service and assistance.
JB
Jerry Battle
Nov 11, 2025
1.0
Every time you call for assistance they leave you on hold for hours.
YM
Yolanda Mora
Oct 7, 2025
1.0
Terrible servicio, más de 5 personas en la fila. Y las cajeras hablando entre ellas. Una falta de respeto para los clientes. Eso pasó hoy en la mañana
IT
Ivan Peña Terrero
Oct 7, 2025
3.0
Buen servicio
AA
Alex
Sep 13, 2025
1.0
Lazy people never answer the phone.
MH
Matt Hernandez
Sep 3, 2025
5.0
Had to get my battery tested and changed. Edward helped me out, got the warranty in, got a new battery, placed it in and good to go. Very good service 👏 he is also very professional in his role.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts in Paterson, NJ?
The store is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Paterson, NJ?
It is located at 639 E 18th St, Paterson, NJ 07501, USA.
What types of automotive products can I find at AutoZone Auto Parts in Paterson?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Paterson offer pickup and delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.
What brands are available at AutoZone Auto Parts in Paterson?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Paterson?
You can call them at (973) 345-0176 or email customer.service@autozone.com.
Are there any locksmith services near AutoZone in Paterson?
Yes, multiple KeyMe Locksmiths locations are nearby, providing key and locksmith services.
Where can I find ATM services close to AutoZone in Paterson?
Nearby ATMs include LibertyX Bitcoin ATM and Cash2Bitcoin ATM for convenient access to cash and cryptocurrency transactions.
What nearby places can I visit for food or relaxation around AutoZone Paterson?
You can visit local restaurants like Lucky Star (Chinese), Rinconcito Vakano (Latin American), and La Patrona Restaurant (Dominican), as well as Quilvio’s Lounge for drinks and relaxation.
Does the proximity of Walgreens benefit AutoZone customers in Paterson?
Yes, customers can conveniently access pharmacy, medical supplies, and convenience store items at nearby Walgreens locations when visiting AutoZone.