Enterprise Rent-A-Car

4.1
329 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Parsippany, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Parsippany location today.

Location

Enterprise Rent-A-Car
118 Baldwin Rd, Parsippany, NJ
07054, United States

Hours

Reviews

4.1
329 reviews
5 stars
223
4 stars
36
3 stars
12
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Multiple customers reported problems with reservations, including unavailability of booked vehicles and poor communication regarding changes.

Efficiency

Some customers appreciated the quick and efficient rental process, noting easy pickup and drop-off experiences.
  • JL
    Jerry Langer
    Dec 27, 2025
    5.0
    From the beginning of the process to the end, the Enterprise people made sure that my experience was hassle free and efficient. Paperwork (the contract) was complete by the time I arrived at the pick-up location and when I was done, the drop-off process was efficient and professional. Once again, the Enterprise staff was terrific as it has been every time I have rented a vehicle from this location in the past (from its Baldwin Road, Parsippany, NJ location). Thank you again for attending to the needs of your customers.
  • MR
    M R
    Nov 13, 2025
    1.0
    They rented me a dirty car…the first car had tire damage. We’ll see how this one goes. Not much hope… added: the car had no wiper fluid!! The transmission feels like it’s slipping. The car lurches as the speed increases and almost stalled out on the highway. The tire pressure was low on the back tires and I called them about all of the issues I just ran down and they offered to put air in the tire. I can put air in the tire myself. So, needless to say I still have the same car and enterprise is closed on Sundays, I work for the rest of the week and won’t have time to get back to Parsippany-Troy until it’s time to return the car anyway. AVOID this location if you can!!
  • NR
    Noralys Rebimbas
    Nov 5, 2025
    5.0
    Great service! Thank you Ali for your help!
  • LD
    Leanne DeCicco
    Nov 3, 2025
    5.0
    Great customer service from the first time on the phone to pick up the vehicle. They went above and beyond to satisfy my Needs. Definitely highly recommend it amazing staff.
  • JR
    Jack Raindance
    Oct 27, 2025
    1.0
    They have no idea what they are doing. One employee will lie to cover another employee and your over charged everytime, not once but for everything they can. I called three times to make sure everything was in ordered, and they still laughed when I was scammed at their Enterprise location. Rent from anyone buy them, ever, take a bus, train, or plane, but Enterprise will screw you over, their word means nothing....

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Parsippany offer?

Enterprise Rent-A-Car in Parsippany offers a wide range of vehicle rentals including cars, vans, luxury cars, and airport pick-up services.

What are the opening hours of Enterprise Rent-A-Car in Parsippany?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.