Enterprise Rent-A-Car

4.1
389 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in North Brunswick, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Brunswick location today.

Location

Enterprise Rent-A-Car
1898 US Highway 1, North Brunswick, NJ
08902, United States

Hours

Reviews

4.1
389 reviews
5 stars
263
4 stars
42
3 stars
12
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for their helpfulness and professionalism, there were significant complaints about poor management and unresponsive customer service.

Vehicle Availability

Numerous reviews highlighted issues with vehicle availability, including last-minute cancellations and receiving different vehicles than booked.

Cleanliness and Maintenance

Several customers noted that vehicles were not well-maintained or clean, impacting their overall rental experience.

Efficiency

Customers experienced long wait times during pick-up and drop-off, indicating a need for improved efficiency at the location.
  • LA
    Lori A
    3 days ago
    4.0
    Friendly and helpful staff. I did have to exchange it my first vehicle because it reaked of marijuana!
  • JJ
    Joe
    Jan 5, 2026
    5.0
    I’m honestly only writing this review because of the great customer service I received this past Sunday. I went in there and was out within 30 minutes all thanks to Mimi. I really appreciate the hospitality and the efficiency she got me in and out would definitely recommend coming here 🙏🏻
  • MM
    Minh Ma
    Dec 27, 2025
    1.0
    I wanted to pick up a 4WD but was given a sedan due to the Canada policy. I took the sedan and things started going wrong immediately. I was given the wrong car, my key battery was low and was replaced after I addressed it (but it shows that they don’t check their cars before giving them to customers). As I started driving, the right rear tire’s pressure started to drop. I had to stop at a gas station 5 times total from NJ to Canada to fill the tire up with air. I filled up the tire to 43 psi and would be able to drive 1.5 hour before it goes back down to 24 psi. In addition, I drove on the day when we expected a winter storm across NJ, NY, and Canada. The car did not have de-icer to help melt the ice on the windshield. On top of everything, the windshield wipers were so worn out. They never replaced the windshield wipers. I had to replace the windshield wipers to be able to have better visibility to continue my trip. I called enterprise and have been put on hold for the past hour.
  • MP
    Mit Patel
    Dec 21, 2025
    1.0
    Extremely poor experience(-10). Multiple vehicle swaps due to availability and safety issues, including an EV losing battery while parked and a replacement car with brake problems. The location manager, Joe Cuzzolino, was informed of serious safety concerns but denied a safe replacement while giving sedans to walk-in customers. Customer safety was clearly not a priority, and the manager became aggressive when asked valid questions, including why his employee denied me a car that was clearly available. When I dropped off the vehicle, I was told my account would be put on hold and someone would call to discuss the issue. No one ever did. Misleading, unsafe, and unacceptable service.
  • DD
    Dermerk
    Dec 20, 2025
    5.0
    Shout out Joe for the excellent customer service! There was a delay in receiving my rental, where it was being held up at a nearby garage. Joe took it upon himself to keep me updated and made me feel like a valued customer. Definitely going to be coming back for future rentals.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in North Brunswick, NJ?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the rental options and services available at this Enterprise Rent-A-Car location?

They provide flexible rental options including car rentals, van rentals, luxury car rentals, and airport pick-up service for your convenience.