Truck Rental AgencyVan Rental AgencyMoving Supply Store
Penske Truck Rental provides local moving truck rentals in North Bergen, NJ. Locations available across North America, featuring a wide range of vehicles and moving supplies.
You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that's ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies.
Visit us in North Bergen, NJ today for all your truck rental and moving supply needs.
Feedback on customer service is mixed; some employees are praised for being helpful and professional, while others are criticized for rudeness and unprofessional behavior.
Truck Condition
Many customers reported receiving dirty or poorly maintained trucks, leading to dissatisfaction with their rental experience.
Reservation Issues
Numerous reviews mention problems with reservations, including unavailability of reserved trucks and last-minute cancellations.
Efficiency
While some customers appreciated the quick service, others experienced long wait times and inefficiencies during the rental process.
NL
Nicholas Lugaro
Feb 5, 2026
5.0
Drove 4 hours to pick up a truck that thedealership I work for purchased. The keys had to be recut, one if the workers I believe her name was Alicia went 30 minutes away to get my key made and assisted with what ever I needed. Very pleasant woman to deal with. Hard to find workers that will go above and beyond like that.
LP
Luiggi Peña
Jan 31, 2026
1.0
Penske is bad enough compared to its competitors, but this location is the worst I've ever visited. The African American women working at the front desk have terrible attitudes and start doing other things while you're waiting for a rental truck that you already reserved with a specific pickup time, which they themselves require. I had to wait 50 minutes to get the truck from the moment I arrived. On top of that, the truck wasn't full of fuel, and I returned it with the same amount, but they charged me for 50 gallons of diesel at $6.09 per gallon. A gallon of diesel only costs approximately $3.50 in the tri-state area. The worst experience. I recommend not using Penske, and if you do, don't go to this branch.
BR
Brain Rot
Jan 9, 2026
1.0
Me and my other adult friend were on the side of the road, hoping somebody would continue the honk streak. We currently had a five car streak going, and the Penske truck was the one to end it never give them business again.
RM
Regina Martin
Sep 24, 2025
5.0
If you're renting from the Uhaul up the road, you're getting ripped off. PENSKE crew, trucks and services are for pros. This location is so helpful, convenient and easy to work with. Can't believe we wasted so much $ with Uhaul. PENSKE is only 25c/m
MM
Mohamed Mustafa
Sep 12, 2025
5.0
I recently rented a truck here for my small business. I was very happy with how accommodating this one manager name Olivia was with my needs for a 26ft truck with a heavy duty lift gate process was very quick and compared to other truck rentals the rates are very fair I will be coming here from here on out. 🙏🏽🙏🏽