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Advance Auto Parts

4.0
(297 reviews)

Business Details

2401 Kennedy Blvd, North Bergen, NJ
07047, United States
(201) 866-8015
https://stores.advanceautoparts.com/nj/north-bergen/2401-kennedy-blvd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2401 Kennedy Blvd in North Bergen offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2401 Kennedy Blvd, North Bergen, NJ
07047, United States

Hours

Reviews

4.0
297 reviews
5 stars
171
4 stars
49
3 stars
24
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Staff Knowledge

Several reviews highlighted knowledgeable staff who provided valuable assistance, while others noted a lack of help or expertise from certain employees.

Long Wait Times

Many customers reported long wait times both in-store and for phone inquiries, leading to frustration and dissatisfaction.

Product Availability

Customers expressed frustration over discrepancies between online stock availability and in-store inventory, leading to wasted trips.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others reported negative encounters.
  • LC
    Luis Coronel
    4 days ago
    5.0
    had a great experience at Advance Auto Parts thanks to their outstanding management and incredibly helpful staff. The manager runs the store professionally and makes sure customers are taken care of right away. Everyone was knowledgeable, patient, and genuinely willing to help me find exactly what I needed. It’s not always easy to find auto parts stores with this level of customer service, but this location really stands out. I truly appreciate the time and effort they put into making sure I left satisfied. I’ll definitely be coming back and highly recommend this store to anyone who values great management and excellent customer support!
  • BD
    Brandon Davis
    Feb 16, 2026
    5.0
    Bryan helped out so much! He’s lit!
  • JS
    Jordi Enric Sannella
    Feb 10, 2026
    1.0
    I had an extremely bad experience at this Advance Auto Parts location because of an employee named Jorge. During our interaction, he called me “mentiroso,” which means liar, even after I clearly showed him the transaction on my card proving the purchase. He simply could not locate it in the system and instead of helping, he became rude and accusatory. On top of that, he blamed me for having the wrong battery for my vehicle and implied that I was being cheap. despite the fact that the battery was recommended and sold to me by one of their own team members as the correct fit for my car in the same store! I am not an auto parts expert, which is exactly why I rely on employees to give accurate recommendations. Between the insults, the disrespectful tone, and the lack of accountability, this was one of the worst customer service experiences I’ve had. Staff should be professional, knowledgeable, and willing to help customers, not talk down to them or make accusations. I will seriously think twice before returning to this location, and I hope management addresses this behavior immediately.
  • SS
    Sandy Santos
    Feb 5, 2026
    5.0
    ⭐⭐⭐⭐⭐ George was absolutely top-tier. Professional, reliable, and genuinely cares about doing the job right. From start to finish, communication was smooth and everything was handled with attention to detail. You can tell he takes pride in his work. I wouldn’t hesitate to recommend George to anyone looking for quality and professionalism. Will definitely be using him again.
  • AR
    Alonso Rodriguez
    Feb 5, 2026
    1.0
    El servicio es pésimo departe del joven

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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