Advance Auto Parts

4.0
292 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2401 Kennedy Blvd in North Bergen offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2401 Kennedy Blvd, North Bergen, NJ
07047, United States

Hours

Reviews

4.0
292 reviews
5 stars
168
4 stars
49
3 stars
24
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for being unprofessional and unhelpful.

Order Issues

Multiple customers reported problems with online orders being canceled or items not being available despite being listed as in stock.

Staffing Problems

Several reviews mentioned long wait times and inadequate staffing, leading to poor service experiences.

Product Quality

There were complaints about the quality of products, particularly batteries, and issues with return policies on electrical parts.
  • JP
    Jorge Panora
    1 day ago
    5.0
    I’ve visited many autozone’s but this one stood out the most, the customer service was excellent, especially from Reinaldo, he came up to me and helped me with an issue I had with my car, definitely coming back to this store!
  • DA
    David Ayoub
    1 day ago
    5.0
    The team over at advanced helped me find correct parts I was looking for my vehicle, and assisted me by recommend items I would need to tackle my car project. Thanks for the great customer service.
  • CR
    Corie Robinson
    Jan 1, 2026
    1.0
    Went there to pick up some bulbs for my car. I was not greeted or asked if they could help me find anything. After finding what I was looking for I went up to the counter to pay and it was $10 more than the advertised price. I pointed that out to the cashier “Brian” who also said he was the supervisor and can’t change prices. After showing him the advertised price he said that they forgot to change the price back to the original price. After some back and forth he reluctantly took $5 off which was still not good enough and by this time I was annoyed with his arrogance and attitude so I left without the bulbs. If this guy “Brian” is really a supervisor, he should be stripped of his title and put in the back where he never has to deal with customers.
  • RB
    Raymond Borges
    Dec 21, 2025
    1.0
    Unprofessional people working here. Imagine swearing in the place you work at! Downright rude people
  • KK
    Kaitlin Kelly
    Dec 14, 2025
    1.0
    Had the most terrible experience returning windshield wipers here. The guy working the cashier asked if I had the receipt, I said no, can you please look up the transaction with my account and phone number? And he said in exact words "your as useful as you look". As a women, I was speechless. When asking him what he meant by that, he said nevermind, and continued processing the return. Truly reconsider coming here! RUDE and sexist as hell will not be returning. Never have experienced something like this. Whoever is working sunday shift in afternoon on 12/14 should be fired.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*