Enterprise Rent-A-Car

Reviews

• VD

  Vikramjeet Das

  Apr 21, 2026
  4.0
  Update: Rented once more and this one went much better. Cleaner car and got what I reserved. Hope the previous experience was one off. Had a reservation for a compact SUV. When I arrived, only two cars were available. One was too large for our needs, other was a sedan. Clearly, they don't care about your reservations. The car itself was in a quite bad shape. Gas tank only halfway full, carplay did not work, car was not well cleaned and smelt smokey and had some bumps on it. The only reason I would go to this place is for convenience for a day trip for business needs. If you want to rent for longer, you're better off going to other locations. Location was also understaffed and I had to wait quite long for the one working employee to get me my car, although he was polite and tried to get things done as quick as possible.
• MB

  Marlyn Bristol

  Apr 18, 2026
  5.0
  My experience with the Staff at this location was AWESOME. Brian, Raymond & Omar were extremely helpful, considerate, friendly & professional. This location is easily accessible to all forms of Public Transportation. Definitely recommends this location if you are in the area.
• CA

  Cindy Ala

  Apr 15, 2026
  5.0
  Wonderful team at Newark Penn location
• CG

  Che Gary

  Apr 14, 2026
  5.0
  Great Service!
• DI

  Dariia Ishchuk

  Apr 4, 2026
  1.0
  Poor, rude and uncaring communication. I came to pick up the car and the young guy at the stand said “so we don’t have the cars at the moment, OK?”. That “okay” was ridiculous. Am I the one to do your job and communicate with the customers beforehand about availability of the cars? Unprofessional. I love Enterprise in Bayside, that location is truly sets good standards for the whole brand. This location in Newark could and should do better bcs there is so much traffic next to the train station but the staff is unprofessional and clearly has no idea what they are doing.