National Car Rental

4.2
1918 reviews

About

Car Rental Agency
Skip the counter when you rent a car with National in Newark. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Newark today!

Location

National Car Rental
132 Carson Rd, Newark, NJ
07114, United States

Hours

Reviews

4.2
1,918 reviews
5 stars
1,259
4 stars
287
3 stars
114
2 stars
82
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the quick and easy pick-up and drop-off processes, especially for Emerald Club members.

Vehicle Quality

Customers appreciated the selection and condition of the vehicles, although some reported issues with cleanliness and maintenance.

Communication Issues

Several customers experienced difficulties with communication, particularly regarding lost items and customer service responses.

Operational Hours

Some customers expressed frustration over limited operational hours, particularly during late-night arrivals.
  • RM
    Robert Miller
    Nov 13, 2025
    4.0
    Extremely easy drop off and got my receipt quickly. Staff was friendly and helpful. The rental center itself did need slightly better signage, and an escalator was out of service. It's a bit of a walk to the sky train if you need to take it to B or C terminal.
  • DB
    Dov Berkowitz
    Nov 13, 2025
    5.0
    I had a great experience picking up and dropping off my rental here on multiple occasions. They have a great selection of cars in the executive aisle. Javion the Branch Rental Manager is super friendly and was incredibly helpful in getting me in a car that I was super happy with!
  • KZ
    Kelly Ziegler
    Nov 11, 2025
    5.0
    Helpful, quick, able to accommodate a new last minute point-to-point reservation! Good selection of cars, cross-overs and SUVs.
  • JB
    Jay Bee
    Nov 10, 2025
    5.0
    National Car Rental has truly been a standout choice for my car rental needs. The convenience of their locations and the seamless rental process make it a pleasure to rent from them every time. I've always found their vehicles to be well-maintained and ready to go, which adds to the overall positive experience. What I really appreciate is the exceptional customer service; the staff is friendly and efficient, making pickup and drop-off quick and hassle-free. I honestly prefer National over other rental companies, and whenever I don’t see a National location nearby, it’s a bit disappointing! Their commitment to quality and convenience keeps me coming back, and I can’t imagine renting from anyone else. If you're looking for a reliable car rental experience, National is the way to go!
  • JD
    Jacqueline DeCaro
    Oct 31, 2025
    5.0
    EXCELLENT. I have used budget and hertz here. Either a long line for my reservation or they have no cars. I decided to switch to National due to frequent traveling. They exceeded my expectations. Thank you!

Frequently Asked Questions About National Car Rental

What services does National Car Rental in Newark offer?

National Car Rental in Newark offers car rental services including economy and luxury rentals, and airport pick-up.

What are the operating hours of National Car Rental in Newark?

National Car Rental in Newark is open daily from 5:00 AM to 12:00 AM, with a brief closure between 1:00 AM and 5:00 AM.