Enterprise Rent-A-Car

4.0
532 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Newark, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ironbound location today.

Location

Enterprise Rent-A-Car
585 McCarter Hwy, Newark, NJ
07102, United States

Hours

Reviews

4.0
532 reviews
5 stars
336
4 stars
57
3 stars
29
2 stars
17
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, professionalism, and helpfulness, with specific mentions of employees like Brian and Abdul.

Rental Experience

While some customers had positive experiences with quick and easy rentals, others reported issues with vehicle availability and long wait times.

Hidden Fees

Several reviews mentioned unexpected charges and hidden fees, leading to dissatisfaction among customers.

Vehicle Condition

There were complaints about receiving dirty or poorly maintained vehicles, which negatively impacted the rental experience.

Reservation Issues

Multiple customers reported problems with reservations, including unavailability of booked vehicles and last-minute changes.
  • AM
    Asadbek Makhmudjonov
    5 days ago
    5.0
    Good customer service. Real customer service 🤍.
  • TE
    Tiffany Evans
    6 days ago
    5.0
    The staff here continues to go above and beyond since I started monthly rentals. They are always friendly, informative, and patient. My last rental was on Saturday, January 3rd, I made a last-minute reservation, but the team came through. Shout-out to the Saturday crew!
  • AC
    Ana Costa
    Dec 30, 2025
    1.0
    They are scammers. The insurance company rented me a vehicle. It turns out that it's a lie. They didn't return the 150 I left as a deposit and they withdrew more money from my card.make sure you don’t rent a car there if you don’t wanna be treated unprofessionally by co workers there.
  • SL
    Steve Ling
    Dec 26, 2025
    5.0
    Great rental experience. Excellent customer service!
  • JT
    Jordan Thomas
    Nov 28, 2025
    5.0
    I reserved a luxury vehicle on Thanksgiving Day not knowing that it happens to be one of the busiest days of the year. Took a while to finally leave, but the customer service was outstanding. The delays and rental availability were obviously out of the staff’s control Despite how long I waited, this was still five-star experience. Everyone on the team was attentive and I did leave with the luxury vehicle that I reserved. I’m happy!

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Newark offer?

Enterprise Rent-A-Car in Newark offers a wide range of car rental options including standard cars, vans, luxury vehicles, and airport pick-up services.

Where is Enterprise Rent-A-Car located in Newark, NJ?

It is located at 585 McCarter Hwy, Newark, NJ 07102, United States.