Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Newark, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Penn Station location today.
Location
Hours
Reviews
4.2
281 reviews
5 stars
200
4 stars
21
3 stars
10
2 stars
10
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported long wait times and unprofessional behavior.
Car Availability
Frequent complaints about lack of available cars and overbooking, leading to significant delays and cancellations.
Cleanliness and Maintenance
Concerns raised about the cleanliness of vehicles and issues with car maintenance, including receiving dirty cars and cars with mechanical problems.
Convenience
Location near Newark Penn Station is appreciated for its accessibility, but operational inefficiencies and staffing issues detract from the overall experience.
- PSParis SamandiNov 28, 20251.0I’m extremely disappointed with my experience at this Enterprise location. They clearly overbooked during the holiday season — when we arrived, there were five people ahead of us in line and no cars available. We were unable to get our rental on time and ultimately had to cancel our reservation. Very frustrating and unprofessional. I won’t be returning.
- LSLhs SNov 13, 20255.0I had a very great experience and I highly recommend this location. Maria was very helpful and courteous throughout the whole rental process and made it a very pleasant experience for my family and I.
- RGrobert gullicksonNov 9, 20255.0If you’re arriving by train at Newark Penn station this rental agency is perfect. The staff was very helpful and the car was ready to go when we arrived. We are very pleased with our experience with Enterprise Car Rental and will choose them again in the future.
- PJPat JohnsonNov 7, 20254.0This was my third time renting from enterprise and I spoke to the manager about my concerns and she asked me how I wanted to handle this and we resolved the matter before I left the location and I'm satisfied with her word and I will be updating this post.
- AMAmanda MizeurNov 6, 20253.0Super convenient to Newark Penn but make sure you allow extra time if you have a train to catch— only one person working so waited more than 10 min while she went somewhere to get a car for someone in front of me. Also, my car had some sort of greasy splatter smearing the windshield and the rear view mirror that I couldn’t see until the sun hit it, while I was on the highway. Had to pull over and buy windex.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Newark offer?
Enterprise Rent-A-Car in Newark offers a wide range of vehicles including standard rental cars, vans, and luxury cars to suit your needs.
Where is the Enterprise Rent-A-Car location in Newark, NJ?
The Enterprise Rent-A-Car location is at 1 Raymond Plaza W Penn Station, Newark, NJ 07102.
What are the operating hours of Enterprise Rent-A-Car at Newark Penn Station?
The branch operates Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in Newark?
You can reserve a rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/nj/newark-penn-station-24vj.html or by calling +1 973-242-8300.
What payment options are accepted at Enterprise Rent-A-Car Newark?
They accept American Express, Check, Discover, MasterCard, and Visa payment methods.
Does Enterprise Rent-A-Car Newark offer any special discounts?
Yes, they provide discounts for active military members.
What languages are spoken at the Enterprise Rent-A-Car Newark location?
The primary language spoken at this location is English.
What nearby transportation or travel services can help me find Enterprise Rent-A-Car in Newark?
Enterprise Rent-A-Car is conveniently located at Newark Penn Station, a major transportation hub, making it easy to reach via train or bus.
Are there any nearby services related to travel visas or passport assistance near Enterprise Rent-A-Car Newark?
Yes, Travel Visa Pro, which offers passport and visa services, is located nearby and can assist with travel documentation needs.
What nearby businesses could I visit or use services from while renting a car at Enterprise Rent-A-Car Newark?
Nearby businesses include Freight Push Logistics for freight services, Barat Foundation art gallery for cultural visits, and Gateway Parking for convenient parking solutions.