Enterprise Rent-A-Car

Reviews

• DG

  Daniel Gross

  2 days ago
  5.0
  The online experience was clear and uncomplicated. The personel at Newark were friendly and entirely helpful, easing any anxiety about the experience of renting a vehicle.
• NO

  Numan O

  Feb 21, 2026
  5.0
  We returned our rental from Dulles Airport, and Cherloune made the whole process incredibly smooth. She was welcoming, smiling, and handled everything quickly and professionally. After a long trip, her positive attitude and efficiency were truly appreciated. Thank you for such excellent customer service!
• GD

  Garret Davis

  Feb 19, 2026
  5.0
  I rented last month with Enterprise and I had left a sentimental wrist-watch in the car. I was very close to missing my flight and I'm so grateful for the Enterprise employees who made it a priority to help me search for it. Messiah, Joe, and Shanteeyah thank you all very much. It meant a lot to me and you were all very kind and understanding. I always have a great experience with Enterprise, but these 3 employees are a big reason why I'll keep coming back. Thank you!
• CC

  Cheyenne Carey

  Feb 18, 2026
  5.0
  I picked up a rental car here on February 5th around 11:15pm. Kayla was the person who helped me, and she was AMAZING! The entire process was super smooth. I told her I was from Canada and she chatted with me and gave me some tips about driving around the area since it was my first time on the East Coast of the USA! She even ended up upgrading me from a sedan to an SUV. Kayla, thank you so much for all of your help queen!!!! You made my entire day with your kindness. ❤️
• JG

  Josue Gonzalez

  Feb 6, 2026
  5.0
  I would like to express my sincere gratitude to the exceptional staff at Enterprise in Newark International Airport. I arrived from Mexico on February 4th, and they provided me with the most outstanding service imaginable. I had made my reservation over the phone, I believe through the corporate call center. During that call, I was not informed that a credit card was required for the deposit; I was told that a debit card would suffice. Upon my arrival, I discovered I couldn't secure my rental due to the credit card policy. The gentleman who assisted me, whose name I regretfully cannot recall but I believe started with a "T," went above and beyond to help me. He enlisted the assistance of the manager, Diana, and together they demonstrated extraordinary dedication. Recognizing that I was traveling with a 10-month-old baby and a 2-year-old, they took exceptional care of my situation. Their kindness was truly a blessing; many others might have simply dismissed the issue. I sincerely hope this review reaches them and that the company acknowledges their remarkable customer service. Thank you so much for ensuring our safe journey home to A.C.

Frequently Asked Questions About Enterprise Rent-A-Car