Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Springfield Ave in Newark, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Newark, NJ or call us at (973) 624-0384.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,035 reviews
5 stars
618
4 stars
202
3 stars
101
2 stars
40
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and willingness to go above and beyond, particularly highlighting individual employees like Issac and Jeffrey.
Product Availability
Customers frequently noted that the store had the parts they needed and appreciated the variety of products available.
Inconsistency in Service
Several reviews mentioned poor service experiences, including unprofessional behavior from some staff members and long wait times for assistance.
Store Organization
Multiple customers expressed concerns about the store's organization and management, citing issues with staff knowledge and efficiency.
- TCTracey ColemanDec 20, 20255.0Always good customer service … Guys help you with services on your car if they can !! They helped replace my battery (taking out the old & putting in the new) … I Always go to this location when I need help with my car
- YTYolanda TDec 12, 20254.0Looked small But great service and good prices
- DDDemetriusNov 30, 20255.0I’ve been to several AutoZones and even Advance Auto Parts over the last couple of days, and every single one declined to install my battery—either because it was located behind the passenger seat or because they were short-staffed. I was honestly ready to give up. I stopped at one last AutoZone, and that’s where everything changed. One associate took the time to actually look at where my battery was. He confirmed it was accessible but explained that due to policy, he couldn’t install it. He passed the info to his coworker, Issac, who told me he’d help if I had the tool to remove the battery. Unfortunately, they didn’t have the tool in stock, so I figured I’d just take the loss and come back another day. But when I tried to leave, my car wouldn’t start again. My portable jump starter didn’t work—nothing. I asked if they could give me a jump. Their shop jumper didn’t work, and even Issac’s pickup truck failed to get it going. Here’s where the story becomes legendary. Issac refused to let me get stranded. He didn’t want to see me pay for a tow, so despite his supervisor not wanting him to help, he took it upon himself to go above and beyond. He rolled up his sleeves and helped me change out my battery right there in the lot—something he absolutely did not have to do. Issac showed what real customer service looks like: compassion, initiative, and heart. Sometimes it takes stepping outside the rulebook to actually help someone, and Issac did exactly that. He saved my day, my wallet, and my sanity. Issac, you are GREAT. I truly appreciate you for doing the unthinkable and helping me through a stressful situation. You deserve all the flowers. AutoZone, I hope you see the value of employees like him—because he’s the reason customers come back.
- JJJazNov 25, 20255.0The 5-stars is for Issaac. Great customer service - polite, attentive, and professional. He helped install my battery. Side note: I do think I was beat over the head with the platinum vs gold Durlast battery….but I”ll leave that review for another time. This purchase was not with Issaac or this Auto Zone but was encouraged to keep it he platinum 🫤
- LJLisa JonesNov 3, 20255.0My battery died and I received a jumpstart from a coworker then the engine light turned on. TJ greeted me and assisted me in resolving the issue. Justin scanned my vehicle and after he assessed it, the issue was resolved. I'm grateful for both of them! Check them out if you have an issue. They were friendly and professional. 5 STAR service...thank you so much for everything!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Newark, NJ?
AutoZone Auto Parts in Newark, NJ is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located in Newark, NJ?
AutoZone Auto Parts is located at 295 Springfield Ave, Newark, NJ 07103, USA.
What types of products can I find at AutoZone Auto Parts on Springfield Ave?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Which popular brands does AutoZone Auto Parts carry?
AutoZone Auto Parts carries popular brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I contact AutoZone Auto Parts via email for customer service?
Yes, you can contact AutoZone Auto Parts customer service via email at customer.service@autozone.com.
Are there any nearby coffee shops around AutoZone Auto Parts for a quick break?
Yes, Dunkin' is a nearby coffee shop where you can grab donuts and coffee before or after your visit to AutoZone Auto Parts.
Where can I find nearby postal services close to AutoZone Auto Parts?
The United States Postal Service and Post Office Springfield Avenue are nearby postal services offering convenient mailing options near AutoZone Auto Parts.
Are there any nearby day care or preschool facilities near AutoZone Auto Parts?
Yes, The Leaguers and Tiny Toes and Fingers Daycare are nearby day care and preschool facilities close to AutoZone Auto Parts.
What is the best way to reach AutoZone Auto Parts using local landmarks?
You can locate AutoZone Auto Parts near landmarks such as the Value Zone Department Store and Newark Vocational High School on Springfield Ave in Newark, NJ.