AutoZone Auto Parts

4.2
1026 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Springfield Ave in Newark, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Newark, NJ or call us at (973) 624-0384.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
295 Springfield Ave, Newark, NJ
07103, United States

Hours

Reviews

4.2
1,026 reviews
5 stars
611
4 stars
201
3 stars
100
2 stars
40
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness of specific employees, many reported poor service, rudeness, and lack of assistance from staff.

Staff Knowledge

Several reviews highlighted a lack of product knowledge among employees, leading to frustration for customers seeking assistance with car parts.

Store Organization

Customers noted issues with store organization and cleanliness, with some describing the environment as chaotic and poorly managed.

Product Availability

Many customers appreciated that the store typically has the parts they need, indicating good inventory management.

Positive Experiences

Despite negative feedback, there are numerous accounts of excellent service from specific employees, which contributed to positive customer experiences.
  • LJ
    Lisa Jones
    Nov 3, 2025
    5.0
    My battery died and I received a jumpstart from a coworker then the engine light turned on. TJ greeted me and assisted me in resolving the issue. Justin scanned my vehicle and after he assessed it, the issue was resolved. I'm grateful for both of them! Check them out if you have an issue. They were friendly and professional. 5 STAR service...thank you so much for everything!!!
  • CV
    Camilo Mieses vargas
    Nov 1, 2025
    5.0
    Muy buena
  • TT
    Tanka-Ambs
    Oct 29, 2025
    5.0
    Great service and friendly employees
  • NS
    Naim Sly
    Oct 19, 2025
    1.0
    Employees there have no knowledge on cars without the computer.. I got better help from Lyons ave autozone. For the employee there to make me have go to another autozobe for a print out of what I need is crazy. Not to state that customer service suck walking in door stood there for 10-15 mins before someone said hello or do I need help terribly service
  • AH
    Ashlee Hercules
    Oct 18, 2025
    5.0
    The service at this place was the best I ever had I went to to get a car battery and the young lady that helped me, was able to install the battery for me and was very nice her name was Larimel, I would recommend this place for their customer service and organized store.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Newark, NJ?

AutoZone Auto Parts in Newark, NJ is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.