AutoZone Auto Parts

Reviews

• LR

  Luis Rivera

  Jan 28, 2026
  1.0
  This store is unprofessional I went to get a charger for the battery when I bought the charger it didn't work. They didn't want to give me a refund for that item. Customer service is garbage! I'm not going there anymore!! The store that have perfect customer service is at Bloomfield avenue in Bloomfield NJ and Belleville New Jersey
• SO

  Scott Ortiz

  Jan 20, 2026
  4.0
  I went to this parts shop after my mechanic mentioned it. The guy knew what he was doing and got me the right part fast. Fair price.
• TC

  Tracey Coleman

  Dec 20, 2025
  5.0
  Always good customer service … Guys help you with services on your car if they can !! They helped replace my battery (taking out the old & putting in the new) … I Always go to this location when I need help with my car
• YT

  Yolanda T

  Dec 12, 2025
  4.0
  Looked small But great service and good prices
• DD

  Demetrius

  Nov 30, 2025
  5.0
  I’ve been to several AutoZones and even Advance Auto Parts over the last couple of days, and every single one declined to install my battery—either because it was located behind the passenger seat or because they were short-staffed. I was honestly ready to give up. I stopped at one last AutoZone, and that’s where everything changed. One associate took the time to actually look at where my battery was. He confirmed it was accessible but explained that due to policy, he couldn’t install it. He passed the info to his coworker, Issac, who told me he’d help if I had the tool to remove the battery. Unfortunately, they didn’t have the tool in stock, so I figured I’d just take the loss and come back another day. But when I tried to leave, my car wouldn’t start again. My portable jump starter didn’t work—nothing. I asked if they could give me a jump. Their shop jumper didn’t work, and even Issac’s pickup truck failed to get it going. Here’s where the story becomes legendary. Issac refused to let me get stranded. He didn’t want to see me pay for a tow, so despite his supervisor not wanting him to help, he took it upon himself to go above and beyond. He rolled up his sleeves and helped me change out my battery right there in the lot—something he absolutely did not have to do. Issac showed what real customer service looks like: compassion, initiative, and heart. Sometimes it takes stepping outside the rulebook to actually help someone, and Issac did exactly that. He saved my day, my wallet, and my sanity. Issac, you are GREAT. I truly appreciate you for doing the unthinkable and helping me through a stressful situation. You deserve all the flowers. AutoZone, I hope you see the value of employees like him—because he’s the reason customers come back.

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