Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Newark #3281 in Newark, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Newark, NJ or call us at (973) 484-9748.
Feedback on customer service is mixed; while some employees like Rasheem, Chris, and Jimmy received high praise for their helpfulness, others were criticized for being unhelpful or rude.
Staff Knowledge
Several customers highlighted the knowledge and expertise of staff members, particularly in assisting with car parts and repairs.
Store Environment
The store is generally described as clean and well-organized, but some customers noted issues with long wait times and slow service.
Product Availability
Customers expressed frustration over limited stock and the need to order items online, indicating that the store may not always have what they need in stock.
Mixed Experiences
Overall, experiences vary widely, with some customers having excellent service while others reported poor interactions and dissatisfaction.
SJ
Siquan Jackson
6 days ago
5.0
Came in today to get a battery replacement and installation manager rasheem helped me with no problem and was happy to do it im very thankful and pleased with the excellent customer service I received.
FB
Faheem Branch
Nov 14, 2025
5.0
Rasheem my man is the best in there, anything you need let him know he do his best to find it and go out his ways to respectful to you, NOW HE DESERVE TO BE THE MANAGER
BT
Brizell Talavera
Oct 29, 2025
1.0
Today at 9 AM, I went to the AutoZone at 330 Broad St, Newark, NJ 07104. A young man named Kenneth helped me. I was short on time and had an emergency because the battery in my car key had died, and I needed to move my car urgently since it was parked in a spot where they were about to start work. From the moment I walked in, his service was terrible. I showed him the key, and he told me I should have opened it myself, that he couldn't. I usually go to the AutoZone on Harrison, and the people who work there are always very friendly. He clearly didn't know how to open it; he didn't have the right tool. Instead of helping me, he went to another register to start ringing up someone else. When I finally managed to open it in my desperation, I showed him the type of battery, and he said, "Oh, I don't have that one." This young man's attitude was awful. I really don't plan on going back to this place. As employees, you should be ready to help the customer, but in this case, it was the complete opposite.
CK
Cynthia King
Oct 16, 2025
5.0
Best autozone and town Rasheem has been a great help throughtout the fixing of my vehicle. He is very helpful, friendly and truly cares for the customer. He's the guy to go to.
NP
Nino Ponce
Oct 14, 2025
5.0
Great service was on and out I recommend this store to everyone but I really appreciate the service I recieved from Rasheem Malik-king he was great and swift iffecient
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Newark, NJ?
AutoZone Auto Parts in Newark, NJ is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Newark?
It is located at 330 Broad St, Newark, NJ 07104, USA.
What types of automotive products are available at AutoZone Newark?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Newark offer in-store pickup or delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
What brands does AutoZone Newark carry?
AutoZone Newark carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Newark?
You can call them at (973) 484-9748 or email customer.service@autozone.com.
Which restaurants are near AutoZone Newark for dining options?
Nearby restaurants include La Canastilla Restaurante Salvadoreño, Las Canastillas Restaurant, Restaurante Salvadoreno Las Canastillas, Bentleys Restaurant, Stars N Elites Restaurant Lounge, Diamondz N Da Ruff Café & Lounge, Taco Bell, Burger King, and Legend Gyro.
Are there any nearby automotive service providers close to AutoZone Newark?
Yes, Broadstreet Auto Glass and Broad Street Auto Center provide automotive repair, windshield installation, and auto glass services nearby.
What nearby places can help customers find AutoZone Newark using public transit or landmarks?
Customers can use Spring Street Commons, a nearby landmark and social service organization, to locate the area easily. Additionally, multiple restaurants and shops around Broad Street may serve as useful points of reference.