AutoZone Auto Parts

4.2
1105 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Newark #3281 in Newark, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Newark, NJ or call us at (973) 484-9748.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
330 Broad St, Newark, NJ
07104, United States

Hours

Reviews

4.2
1,105 reviews
5 stars
649
4 stars
213
3 stars
111
2 stars
37
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Rasheem, Chris, and Jimmy received high praise for their helpfulness, others were criticized for being unhelpful or rude.

Staff Knowledge

Several customers highlighted the knowledge and expertise of staff members, particularly in assisting with car parts and repairs.

Store Environment

The store is generally described as clean and well-organized, but some customers noted issues with long wait times and slow service.

Product Availability

Customers expressed frustration over limited stock and the need to order items online, indicating that the store may not always have what they need in stock.

Mixed Experiences

Overall, experiences vary widely, with some customers having excellent service while others reported poor interactions and dissatisfaction.
  • SJ
    Siquan Jackson
    6 days ago
    5.0
    Came in today to get a battery replacement and installation manager rasheem helped me with no problem and was happy to do it im very thankful and pleased with the excellent customer service I received.
  • FB
    Faheem Branch
    Nov 14, 2025
    5.0
    Rasheem my man is the best in there, anything you need let him know he do his best to find it and go out his ways to respectful to you, NOW HE DESERVE TO BE THE MANAGER
  • BT
    Brizell Talavera
    Oct 29, 2025
    1.0
    Today at 9 AM, I went to the AutoZone at 330 Broad St, Newark, NJ 07104. A young man named Kenneth helped me. I was short on time and had an emergency because the battery in my car key had died, and I needed to move my car urgently since it was parked in a spot where they were about to start work. From the moment I walked in, his service was terrible. I showed him the key, and he told me I should have opened it myself, that he couldn't. I usually go to the AutoZone on Harrison, and the people who work there are always very friendly. He clearly didn't know how to open it; he didn't have the right tool. Instead of helping me, he went to another register to start ringing up someone else. When I finally managed to open it in my desperation, I showed him the type of battery, and he said, "Oh, I don't have that one." This young man's attitude was awful. I really don't plan on going back to this place. As employees, you should be ready to help the customer, but in this case, it was the complete opposite.
  • CK
    Cynthia King
    Oct 16, 2025
    5.0
    Best autozone and town Rasheem has been a great help throughtout the fixing of my vehicle. He is very helpful, friendly and truly cares for the customer. He's the guy to go to.
  • NP
    Nino Ponce
    Oct 14, 2025
    5.0
    Great service was on and out I recommend this store to everyone but I really appreciate the service I recieved from Rasheem Malik-king he was great and swift iffecient

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Newark, NJ?

AutoZone Auto Parts in Newark, NJ is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Newark?

It is located at 330 Broad St, Newark, NJ 07104, USA.