Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hwy 35 North in Neptune, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Neptune, NJ or call us at (732) 897-0126.
Feedback on customer service is mixed; while many customers praised the helpfulness and professionalism of staff, others reported rude behavior and poor service experiences.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers effectively, although some customers felt that certain employees lacked competence.
Service Speed
Customers appreciated quick service in many instances, but there were complaints about slow service and long wait times during busy periods.
Inventory Availability
The store generally has a good selection of parts and accessories, but some customers expressed disappointment when specific items were unavailable.
Store Environment
While many found the store organized and welcoming, there were reports of unprofessional behavior and dissatisfaction with the overall atmosphere.
AK
andrew kessler
Nov 15, 2025
5.0
Friendly, patient, good advice.
MK
m k
Oct 16, 2025
4.0
I am the T in the lgbtq. Every time I have been if they even noticed I was translated certainly didn't let it show. Nothing but professional add quite pleasant.
HH
Hlc
Sep 25, 2025
5.0
Craig is a wonderful, kind, and helpful man and employee! He deserves a raise and a pizza party 🥳
MH
Mary H.
Sep 21, 2025
5.0
Excellent help fron the new hire Steve.
HG
Harrison Gale
Sep 13, 2025
5.0
I came in because my car stalled, and after testing the battery and alternator Chris and Johnathan assured me that everything was in good condition. I’ll be sure to return when I need parts, excellent customer service!