Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Black Horse Pike in Mount Ephraim, NJ is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mount Ephraim, NJ or call us at (856) 931-0016.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
354 reviews
5 stars
233
4 stars
56
3 stars
30
2 stars
8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised individual employees for their helpfulness and friendliness, there were numerous complaints about poor service, rudeness, and long wait times.
Product Availability
Customers frequently mentioned that the store had the parts they needed in stock, but there were also instances of misinformation regarding product availability.
Staff Knowledge
Feedback indicated a mix of experiences with staff knowledge, with some customers appreciating the expertise of certain employees while others criticized the lack of training among staff.
Store Experience
The store environment received positive remarks for cleanliness and organization, although some customers reported frustrating experiences with long lines and wait times.
- JSJudy SawyerDec 3, 20255.0Customer service was great. I was waited on with a smile
- HEHannah ElizabethNov 8, 20255.0Katelyn provided the best customer service!! Extremely personable, attentive, and kind. She should get a raise!
- APanthony perezOct 18, 20251.0Dear AutoZone Management, On October 17, 2024, at around 6:30 PM, I called the commercial phone line to order a part. I was placed on hold for approximately 45 minutes before deciding to hang up and call the regular store number instead. When my call was answered, I spoke with Jose, who initially began to assist me. However, I’ve noticed that after-hours service for commercial customers is consistently poor. It seems the only way to get help after hours is to call the regular store line — otherwise, the after-hours commercial team leaves us on hold indefinitely. This has happened to me multiple times, and it’s very frustrating. When I brought this to Jose’s attention, he responded with noticeable attitude and lack of professionalism. After confirming that he had the part I needed, I politely asked him to pull the part so one of my employees could pick it up shortly afterward. Jose responded, “I’ll get it when your guy gets here,” in a dismissive tone. I repeated my request, explaining that I wanted to save both of us time since we have a commercial account, but his response was the same — curt and unhelpful. When my employee arrived at the store and asked for Jose, he had to look up the part again, even though we had already discussed it. This completely defeated the purpose of calling ahead. I’ve experienced similar treatment from after-hours staff several times, and this most recent incident has been particularly disappointing. Because of this, I will be making AutoZone my last choice for ordering parts going forward unless there’s a clear improvement in customer service. I hope you will address this issue with both the after-hours commercial support team and Jose, so other commercial customers don’t have to deal with the same frustration. Sincerely, Ant's Towing
- NMnatacha montezAug 7, 20251.0No stars, poor customer service experience with a worker named Jen. Very rude and immature behavior towards customers and fellow co-workers.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Mount Ephraim, NJ?
AutoZone in Mount Ephraim is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 7:00 PM.
What types of products can I find at AutoZone Auto Parts on S Black Horse Pike?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this location.
Does AutoZone Auto Parts offer any pickup or delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services.
Can I shop in-store or just online at AutoZone Mount Ephraim?
You can shop both in-store and online; the store supports in-store shopping, curbside pickup, and also online ordering.
What brands of auto parts does the Mount Ephraim AutoZone carry?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact phone number for AutoZone Auto Parts in Mount Ephraim?
The store is located at 221 S Black Horse Pike, Mount Ephraim, NJ 08059. You can call them at (856) 931-0016.
Are there any nearby gas stations where I can fuel up after visiting AutoZone?
Yes, several BP gas stations are nearby, so you can conveniently fuel your vehicle after shopping at AutoZone.
Where can I find fitness centers near AutoZone in Mount Ephraim?
Nearby, there are several Giant Fitness gyms where you can work out before or after your visit to AutoZone.
Are there any insurance agencies near AutoZone Mount Ephraim?
Yes, Nationwide Mutual Insurance Company locations are nearby, which could be helpful if you need insurance services.
Can I combine a visit to AutoZone with other shopping or services in the area?
Certainly, nearby you can find clothing stores like Flynn & O'Hara Uniforms, dance schools such as Mulford Dance Studio, and electronics services like I-Mobile, offering a variety of options around your AutoZone visit.