Business Details
About
Volkswagen DealerCar DealerAuto BrokerTruck DealerUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
Volkswagen of Salem County is your one-stop family owned and operated shop for all things Volkswagen. We have the new VW vehicles that you need, the used cars that you want, and the accessories that you desire. We can even provide you with the wonderful parts and services that you have always wanted for your Volkswagen.
Details
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
466 reviews
5 stars
392
4 stars
17
3 stars6
2 stars
13
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, creating a welcoming environment for customers.
Sales Experience
Many customers reported smooth, pressure-free car buying experiences, highlighting the professionalism and efficiency of the sales team.
Service Department Issues
Several reviews indicate dissatisfaction with the service department, citing poor communication, delays, and unresolved vehicle issues.
Repeat Customers
Many customers are repeat buyers, indicating a strong level of trust and satisfaction with the dealership.
- AAalvarAALTO4 days ago3.0Interesting place. they are all very friendly but when you scratch beneath the veneer they are typical car dealers in their practice to make huge on negotiable profit beyond the car itself. They tack on every sale a non negotiable interior and body "protection" package (huge profit center for a dealer) that is so great that you can "literally scrap the snow off with your arm." I will use a brush and save $900. Also, as a selling point they include a lifetime warranty on the powertrain on every sale. Sounds great. Of course you have to bring it them only and if you moved away with the car you are out of luck. Also, you have to prove that you brought the car in for every manufacturer required service over the years. So that means either bringing to them (and service is the largest profit center of a dealership by far) or another VW dealership or an SAE certified garage. So if you do say a 10000 mile service yourself (oil change, air filter, cabin filter etc) rather than play a dealer's inflated prices than you have voided the warranty. So I give them 3 stars because at least they are upfront with the usual car dealership shenanigans.
- MHMatthew HigginsJan 6, 20265.0⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Lena Rondon at Volkswagen of Salem County I had the absolute best car-buying experience working with Lena Rondon at Volkswagen of Salem County. Her communication was excellent from start to finish, she was incredibly flexible, and the negotiation process was straightforward and easy—no pressure at all. Most impressive was how fast and efficient everything was; this was hands down the quickest in-and-out dealership experience I’ve ever had. If you’re looking for a smooth, stress-free car purchase, Lena is the person to see. Highly recommend!
- DMDerek MartinJan 5, 20265.0My recent purchased 2024 GTI was an easy and smooth experience. Derek the salesman was great. It is nice to buy a vehicle from people who drive the cars they sell.
- WMWaheed Ahmad MasudiDec 29, 20255.0Lena from this dealership was incredibly helpful, knowledgeable, and professional. She took the time to explain Volkswagen vehicles in detail and answered all of my questions with patience and honesty. Even without any pressure, she made the experience informative and enjoyable. Her passion for what she does really shows, and she’s someone you can trust if you’re looking to learn more about Volkswagen. Highly recommend working with her!
- HBHeather BennettDec 23, 20255.0Quite literally the best car shopping experience for me. And I despise car shopping.. Lena and Darryl listened to my concerns and made sure everything was smooth and cohesive for me. Highly recommend.