Get back on the road confidently with Intoxalock, the trusted Ignition Interlock Device (IID) provider of Monmouth-Junction, New Jersey and the no. 1 interlock device brand in the U.S.. Located in the Monmouth Junction neighborhood at 2140 Route 130 North, we offer fast and affordable court-approved IID installation, calibration, and removal services. Our certified technicians ensure a smooth, stress-free experience while helping you stay compliant with New Jersey interlock laws. With 24/7 customer support, Intoxalock makes the process easy for drivers to regain their licenses after a DUI. Visit us in NJ near you or call our state specialists to schedule your car breathalyzer installation and get back on the road safely!
Yes, I was speaking with Danica. We laughed the whole time. She made the experience less stressful and answered all my questions. My experience was unbelievably stress-free. Thank you Danica for all your help.
RP
Ruchika Patel
Jan 22, 2025
1.0
Admin support,
I am writing to formally express my disappointment with the service I received from one of your representatives (Joanna Terrazas) during my recent experience. I believe it is important to share this feedback to ensure no other customers face similar challenges.
Here are the key issues I encountered:
1. Incorrect Information Filing: Despite confirming my details twice, the representative incorrectly filed both my home address and court address. This error has caused delays and complications, particularly with the DMV.
2. Misrepresentation of the Rebate Process: I was provided misleading information about a simplified rebate process, which seems to have been presented solely to encourage me to create an account.
3. Lack of Professionalism and Focus on Quotas: It became apparent that the representative’s primary focus was meeting quotas rather than ensuring proper customer support and satisfaction.
4. Inadequate Resolution: I have already had the device installed and am now dealing with the fallout of these errors, which include changes and back-and-forth interactions with the installer and the DMV.
This experience has been highly frustrating, and I am requesting the following:
• Immediate correction of the errors in my account details.
• Clarification of the rebate process to ensure transparency.
• A review of your customer service processes to prevent such issues in the future.
I hope my feedback is taken seriously and used to improve your services. Please let me know how this situation will be addressed.
RW
Reggie Williams
Nov 26, 2024
1.0
Horrible messed up paperwork
RH
Robert Hahn
Mar 22, 2022
5.0
Fast reasonable and very professional, work is clean and all parts were available.
Frequently Asked Questions About Intoxalock Ignition Interlock
How does an interlock device work?
An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.
What is the cost of an ignition interlock device?
The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.
How do I use my interlock device?
Using an IID is simple. To start your vehicle, blow into the device as directed. If the device detects no alcohol, your car will start. You may be prompted for "rolling retests" while driving, where you’ll blow into the device again to confirm compliance. How-to videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Ignition interlock devices can be installed at certified service centers nationwide. Intoxalock offers a convenient network of locations and helps you schedule an installation appointment near you. Visit our Intoxalock locations page or call us to find the nearest service center and begin the installation process.
How long will my installation take?
Installing an ignition interlock device typically takes 1-2 hours, depending on your vehicle type. Certified technicians ensure the device is properly installed and provide you with training on how to use it. Contact Intoxalock for an appointment and an accurate time estimate for your installation.
What happens if I fail a breath test on my ignition interlock device?
If you fail a breath test, your vehicle will not start, and the device will log the event. Depending on your state’s regulations, multiple failed tests may trigger additional penalties, such as lockouts or reporting to your monitoring authority. Intoxalock devices allow you to retest after a short wait if alcohol is no longer detected. Always follow your state’s guidelines to remain compliant.
Can I install an ignition interlock device in a vehicle I don’t own?
Yes, in most cases, you can install an ignition interlock device in a vehicle you regularly drive, even if you’re not the registered owner. However, the vehicle owner must provide consent for the installation. Intoxalock works with you and the owner to ensure compliance with state regulations and the successful setup of the device.
What should I do if my ignition interlock device locks me out?
If your ignition interlock device locks you out, it’s usually due to missed tests, failed tests, or state-specific requirements. Intoxalock offers a simple lockout override process in most cases to help you get back on the road quickly. Contact Intoxalock customer support for assistance and to understand the steps needed to resolve the issue.
What services does Intoxalock Ignition Interlock offer in Monmouth Junction, NJ?
Intoxalock Ignition Interlock offers installation, calibration, and removal of ignition interlock devices (IIDs) to help drivers comply with New Jersey interlock laws and regain their driving privileges.
How long does the installation of an ignition interlock device take at Intoxalock in Monmouth Junction?
The installation typically takes 1-2 hours depending on your vehicle type, performed by certified technicians who also provide training on using the device.
What are the operating hours of Intoxalock Ignition Interlock in Monmouth Junction?
The service center is open Monday to Friday from 7 AM to 7 PM, Saturdays from 7 AM to 6 PM, and closed on Sundays. Online support is available 24/7.
Where is Intoxalock Ignition Interlock located in Monmouth Junction?
It is located at 2140 Route 130 North, Monmouth Junction, NJ 08852.
What payment options does Intoxalock in Monmouth Junction accept?
They accept American Express, Check, Discover, Financing, Mastercard, and Visa for payments.
How do ignition interlock devices (IIDs) work?
IIDs are breathalyzer devices installed in vehicles that prevent the car from starting if they detect alcohol on the driver's breath. Periodic retests may be required while driving to ensure compliance.
Are there any nearby automotive repair services near Intoxalock in Monmouth Junction?
Yes, Garden State Truck and Auto and GS AUTO are nearby automotive repair and dealer services you might consider for related vehicle needs.
Can I find other ignition interlock device providers near Intoxalock in Monmouth Junction?
Yes, nearby providers include Smart Start Ignition Interlock and LifeSafer Ignition Interlock if you want additional service options.
What other transportation-related services are near Intoxalock in Monmouth Junction?
Rev Exotic Car Rentals and Limo Service and Triple Eight Limo And Car Service are nearby to assist with luxury car rentals and limo services.
How might local customers benefit from nearby amenities around Intoxalock in Monmouth Junction?
Customers can visit local spots like Amato's Garden Center for gifts or take brief trips to nearby parks such as Floral Park Cemetery or Oaklawn Memorial Park before or after their installation appointment.