Route 1 Hyundai

4.4
5157 reviews

About

Hyundai DealerCar DealerUsed Car DealerAuto Repair Shop
Here at Route 1 Hyundai, it is our mission to be the automotive home of drivers in the Monmouth Junction, NJ area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!

Location

Route 1 Hyundai
3905 U.S. Route 1, Monmouth Juction, NJ
08852, United States

Hours

Reviews

4.4
5,157 reviews
5 stars
4,225
4 stars
205
3 stars
102
2 stars
71
1 star
554

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the sales staff for being friendly, knowledgeable, and helpful, with specific mentions of salespeople like Will Vargas, Mike Daniell, and Tykell.

Customer Service

While some reviews highlighted excellent customer service, others pointed out unprofessional behavior and poor communication, particularly in the service department.

Transparency

Several customers expressed frustration over hidden fees and lack of transparency during the purchasing process, leading to feelings of being misled.

Service Quality

Mixed reviews regarding service quality; some customers reported positive experiences, while others faced issues with service appointments and vehicle maintenance.
  • AO
    arousiak oganesian
    4 days ago
    5.0
    Excellent experience at Route1 Hyundai Larry, the manager, was very helpful and understanding, and Troy, the salesman, was incredibly nice and professional. They both went above and beyond to provide excellent service and made sure I felt comfortable and well taken care of. I truly appreciate their honesty and dedication. I highly recommend Route 1 Hyundai to anyone looking for a great customer service and a positive car buying experience. The service was smooth and stress-free. Highly recommend!
  • VA
    Vincent AVITABILE
    4 days ago
    1.0
    I wish I could get less than one star. I really don't know how this place makes money. I bought a car from them last year, and the Sales rep retired, which helped me. Ever since this gentleman left this place, it is horrible.Nobody gets back to you.Try to GET IN contact with the manager more than once.Nobody picks up the phone to have a conversation with you Sales reps are not knowledgeable enough to sell you a car and have no patience with their clients. BAD BUSINESS 👎 👃 👎
  • DS
    dustin stromenger
    4 days ago
    1.0
    My salesman, Will Vargas, didn’t show me anything about any of the features of my new truck. He didn’t have a Bluelink code to give me to activate my profile for the truck until 5 days after purchase. I had to call multiple times and email him to finally get him to respond. He was supposed to call me back to walk me through the process but he refused. I never heard back from him until I told him that I’ll be leaving negative feedback for his lack of services and communication. Then when I went back to the dealership to get my plates I was told someone from the service department would put the plates on for me. When I asked the guy, who was putting plates on another car, he said “no” to me and refused. So I left the dealership even angrier. Do not go to Route 1 Hyundai. If you’re in the market for a new Hyundai go to another dealership.
  • FK
    farhan khalid
    4 days ago
    5.0
    I wanted to express my gratitude to the sales consultant Mr. Will Vargas for providing exceptional service. He worked within my budget to offer me the best deal and addressed all my queries, making me feel at ease with my decision to lease. Mr. Vargas was courteous, approachable, and efficient, ensuring a seamless application process. Notably, he and the finance manager stayed beyond office hours to finalize my application, demonstrating their dedication to customer satisfaction. I highly recommend Hyundai Route 1, particularly for their outstanding service, and Mr. Will Vargas is a standout representative." 😊
  • JJ
    Jayesh Jajal
    Dec 31, 2025
    5.0
    I recently purchased a vehicle here and had the pleasure of working with Jeff and Yusuf. Both were exceptionally professional, knowledgeable, and attentive throughout the entire process. They took the time to answer every question, provided clear and honest information, and made sure I felt confident with my decision. The transaction was smooth, efficient, and handled with great care. Jeff demonstrated a level of customer service that truly stands out, and the dealership delivered exactly what was promised. I’m very satisfied with my purchase and highly recommend this team to anyone looking for a reliable and stress‑free car‑buying experience.