Enterprise Rent-A-Car

Reviews

• SS

  Stephen Snow

  Apr 23, 2026
  2.0
  I have used enterprise countless times and the present experience is making me think I need to start using another rental company. I presently have a reservation for a large suv to be picked up in medford nj. I received a call yesterday 4/22/26 from the Maple shade facility. The representative (CARLOS) says i can come there and get my car early with the charges starting on 4/23/26. The day my reservation was scheduled for. I get to the facility give my license and sign in the appropriate areas. I give him my debit card and he tells me I cannot use a debit card to pay for my rental. Now after going bk and forth with Carlos I leave without my rental. I call 2 separate customer service representatives and they confirm what I already know. I can use a debit card as long as I show proof of residence (utility bill). So now I have to pray that when I go to medford today 4/23/26 I don't have the same problem. If I don't pick up the vehicle I need for a very important family gathering i will definitely be leaving another review and I will discontinue using enterprise as a rental company.
• KJ

  Kimberly Johnson

  Feb 17, 2026
  5.0
  Medford NJ and Roanoke VA offices were extremely helpful. Because of Dustin, Matt and the staff at the Williamson Rd. Roanoke VA office because of these guys I will use Enterprise again and I will tell everyone to look for these guys.
• RA

  Reinhild Avery

  Jan 19, 2026
  4.0
  Called immediately after ordering online that the car is ready at time expected. Helpful and friendly representative at the pickup place.
• RM

  Russ Mcclelland

  Dec 31, 2025
  5.0
  Matt was great in NJ . I RENT FROM enterprise in Baltimore Maine New Jersey and Florida. All are 5 Stars
• AD

  Alyce Dubec

  Nov 21, 2025
  5.0
  Decent car. Pricy for one-way drive but not horribly so.

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