Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Mantua #4182 in Mantua, NJ is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Mantua, NJ or call us at (856) 681-8004.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several reviews highlighted the staff's varying levels of knowledge about products and services, with some customers expressing frustration over inadequate assistance.
Positive Experiences
Many customers reported positive experiences with specific employees who went above and beyond to assist, indicating that individual staff members can significantly impact customer satisfaction.
Store Operations
There were complaints about the store's operational issues, such as incorrect stock information and limited service offerings, which led some customers to seek alternatives.
Overall Satisfaction
While some customers expressed dissatisfaction and vowed to take their business elsewhere, others praised the store for its helpful staff and willingness to assist.
DC
D Cox
Nov 12, 2025
1.0
I stopped in last night at 837, prior to their closing at 9pm in hopes of having a battery put in my car. I realize it was close to closing time and an inconvenience for the store but the blonde female behind the counter was beyond miserable.
I hope she is not management because she needs training on how to treat customers properly . She had an instant attitude and was unsympathetic to my concerns. I won’t be going back to that store because of her lack of customer service.
CV
Cristina Vann
Nov 6, 2025
5.0
Very Helpful & they gave me a free water from the back because they were sold out of water from front! Very kind!!!!
DB
David Bierman
Oct 30, 2025
1.0
I’m not someone who leaves a review but the lady behind the counter (not gonna drop any names) today had me so heated so here I am.
All I needed was her to tell me what wiper I needed. You Would have thought I asked her to make it for me. She made it feel like I was inconveniencing her from all her standing around she was doing. Not a great start but I had a rough day at work so thought maybe it was just me. Didn’t say anything to her did talk ahit to my self about her but whatever lol
I Get the wiper go home to change it. It Was wrong wiper whatever not a big deal. I go back to the store ask a different lady to help me because I didn’t wanna deal with the First Lady.
The Second Lady jokingly said her name was “Wiper Queen” ! She was a rock star and super helpful and a pleasure to deal with.
We joked and talked as we tried to find the right wiper. The First Lady comes over and says “man you should atleast know how To change a wiper blade”.
Me being me a smart remark came out saying if she knew how To do her job I would have gotten the right wiper. I Wasn’t trying to be rude but I don’t do disrespect so it came out. I Let it go went about my business. The second associate even spoke up and said you got him the wrong wiper and dont be rude to a customer. Listen I’m not someone who can’t take heat but something about this lady rubbed me wrong. She needs to take lesson from wiper queen not on even how to do her job correctly but how to just be a decent human!
Idk what I did to the First Lady but from the moment I went into the store the first time she just kept throwing out smart ass remarks the whole time and it really just had me biting my tongue the entire time. First Lady gets 1 star! The Second Lady gets 5 stars and was an absolute pleasure! Thank you WIPER QUEEN LOL!
BM
Brian Moore
Oct 27, 2025
4.0
They did a excellent job
KD
Kim DiGiuseppe
Oct 27, 2025
5.0
Stopped in today because I needed to change the battery in my key fob. The two employees were incredibly helpful. They worked until they were able to get my key fob open and replaced my battery. So thankful for their kindness, their work until they got it attitude and overall great customer service!
Which automotive brands can I find at AutoZone Mantua?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance at AutoZone Mantua.
How can I contact AutoZone Mantua for customer service?
You can call AutoZone Mantua at (856) 681-8004 or email customer.service@autozone.com for assistance.
Are there any nearby restaurants where I can eat before or after visiting AutoZone Mantua?
Yes, nearby restaurants include Yummy Yummy Chinese Restaurant, Sal's Pizza and Restaurant, Long John Silver's | Taco Bell, and Taco Bell where you can enjoy a variety of cuisines.
What nearby stores can I visit along with AutoZone Mantua for shopping?
Nearby stores include Ruth's Hallmark Shop for gifts and cards, Dollar General for discount shopping, Kmart department store, and Kohl's clothing store.
Are there any nearby services related to vehicle maintenance or home services near AutoZone Mantua?
Yes, Sears Appliance Repair and Sears Home Services are nearby, providing appliance repair and home services, and KeyMe offers locksmith services.
What entertainment or fitness options are available near AutoZone Mantua?
Planet Fitness gym is nearby for those interested in fitness, and you can also visit Dippy’s Custard & Ice Cream for a sweet treat after your visit.