Business Details
About
Auto MaintenanceAuto Repair ShopElectric Vehicle Charging Station
Rivian's Service Centers are by appointment only. Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person, please check out our Rivian Spaces or book a demo drive through our site.
Location
Hours
Frequently Asked Questions About Rivian Service Center
Where is the Rivian Service Center located?
The Rivian Service Center is located at 16 McKee Dr, Mahwah, NJ 07430-2117, USA.
What are the operating hours of the Rivian Service Center?
The Rivian Service Center is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.
Do I need an appointment to visit the Rivian Service Center?
Yes, Rivian's Service Centers operate by appointment only to ensure optimal service.
How can I schedule a service appointment?
You can submit a service issue and schedule an appointment directly through the Rivian app or by calling the 24/7 Rivian Service Support Team.
What amenities are available at the Rivian Service Center while I wait?
The service center offers a waiting room equipped with Wi-Fi, water, and snacks for your convenience.
Can I experience a Rivian vehicle in person before or after my service visit?
Yes, you can visit Rivian Spaces or book a demo drive through their website to experience a vehicle in person.
What other automotive services are available near the Rivian Service Center?
Nearby automotive services include Toyota Service, Prestige Toyota Service, Subaru Service Center, and Ramsey Subaru Service Center, offering a variety of repair and maintenance options.
Are there any fitness or recreation venues near the Rivian Service Center?
Yes, Powerhouse GYM and Authentic Pilates Learning Center are nearby spots where customers can stay active before or after their visit.
Where can I find dining options near the Rivian Service Center?
Nearby dining options include the State Line Diner and Ava's Flowers, where you can enjoy a meal close to the service center.
What contact numbers can I use to reach the Rivian Service Center?
You can contact the Rivian Service Center at +1 855-748-4265 or toll-free at +1 888-748-4261 for service support.