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Pilot Travel Center

3.6
(1030 reviews)

Business Details

230 NJ-17 S, Mahwah, NJ
07430, United States
(201) 529-2704
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Mahwah, NJ! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
230 NJ-17 S, Mahwah, NJ
07430, United States

Hours

Reviews

3.6
1,030 reviews
5 stars
411
4 stars
219
3 stars
141
2 stars
59
1 star
200

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently praised the cleanliness of the bathrooms and store, noting it as one of the best aspects of the location.

Customer Service

While some reviews highlighted friendly and helpful staff, others reported rude behavior and poor service, indicating inconsistency in customer experience.

Facilities

A significant number of customers expressed disappointment over the lack of showers and limited parking, which were major drawbacks for truck drivers.

Parking Issues

Many reviews mentioned the limited parking availability for trucks, causing frustration among customers trying to find a place to stop.

Pricing Concerns

Several customers raised issues regarding high holds on credit cards and unexpected charges, leading to dissatisfaction with the payment process.
  • A
    алина шабалина
    4 days ago
    1.0
    Et il y a des voleurs directement à la station-service ! On m'a volé mon bidon d'essence. Le caissier m'a interdit de l'apporter dans le magasin, alors je l'ai laissé près de la pompe. J'ai payé et je suis sorti pour le récupérer, et il avait disparu ! Deux minutes plus tard, j'ai demandé à voir les images de la caméra. Ils ont refusé et ont tout caché. Ils ont dit qu'ils n'avaient vu aucun bidon ! Ils ont forcément vu qui c'était et ils savent qui c'est. Et ils étouffent l'affaire ! C'est scandaleux !
  • RR
    Robin Robin
    Feb 23, 2026
    1.0
    This is by far the worst truck stop I’ve experienced. Located off Exit 66 on I-287 in New Jersey, it has extremely limited parking — only about 8 spots — which is completely inadequate for truck drivers. Customer service was very poor. During an active blizzard, drivers were being told they had to leave in the middle of the storm. That’s not only frustrating, it’s unsafe. There are also no showers and no laundry facilities available. Fueling can take up to an hour and a half due to congestion and lack of organization. Overall, this stop feels unprepared to properly accommodate professional drivers. I strongly recommend planning ahead and not passing up the Love’s Travel Stop - Hamburg. Stopping here instead will likely be a waste of time. Management could definitely benefit from additional training and better operational planning.
  • AA
    AshleyNeshea
    Feb 17, 2026
    2.0
    This location is only good for fuel for the most part. Only about 10 parking spaces and no showers. If it is already after quitting time and you need to shutdown, save yourself the trouble.
  • TM
    Travis McGee
    Feb 16, 2026
    1.0
    Jatin Would rather play with his phone and ignore customers than exert any degree of effort
  • BJ
    Beauty Jones
    Feb 14, 2026
    1.0
    Why build a truck stop if you’re not gonna build a real one? Only 8 parks & No Showers! Really??? Y’all honestly could have kept that! -Signed, A Southern Trucker

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

This information is certified by Pilot Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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