Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Mahwah, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mahwah location today.
Location
Hours
Reviews
4.5
291 reviews
5 stars
228
4 stars
25
3 stars
10
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at the Mahwah location received high praise for their professionalism, friendliness, and willingness to assist customers, often going above and beyond to ensure a positive experience.
Vehicle Condition
While many customers reported receiving clean and well-maintained vehicles, some noted issues with cleanliness, particularly on the exterior of the cars.
Rental Process
The rental process was generally described as quick and efficient, with many customers appreciating the ease of pickup and drop-off.
Mixed Experiences
While the majority of reviews were positive, there were a few negative experiences related to customer service and vehicle issues, indicating inconsistency in service quality.
- LSLanie Samsin2 days ago5.0I reserved my vehicle from Enterprise through Costco Travel, and the entire experience was efficient and seamless. Upon arrival, the Enterprise staff was courteous and thoroughly explained all details of the rental. I needed to extend my reservation on two occasions, and each time the representatives were professional, helpful, and accommodating. The vehicle return process was equally smooth, and the staff member assisting me was pleasant and professional. Overall, I had a very positive experience and would highly recommend this service.
- YRYechiel RosenbergDec 27, 20255.0In and out. No new unexpected charges. Would rent again.
- YDYvonne Van DunkDec 16, 20255.0Kaitlyn was extremely patient. The vehicle was not clean inside or out, but they did compensate us for that. Would gladly rent from them again.
- DMDovid MuellerDec 11, 20255.0⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with Enterprise Rent-A-Car in Mahwah, NJ, and I highly recommend this location. From start to finish, the customer service was outstanding. The staff was professional, courteous, and truly attentive to ensuring a smooth rental experience. After receiving the initial rental, an unexpected issue arose that was unknown to both Enterprise and myself at the time. As soon as the matter was brought to their attention, the team handled it with exceptional professionalism. They immediately took full responsibility, apologized for the inconvenience, and resolved the situation without hesitation. Enterprise went above and beyond by providing us with a replacement vehicle and upgrading the car, all at the same original rate, which speaks volumes about their commitment to customer satisfaction. Their honesty, accountability, and willingness to make things right were truly appreciated. This level of service is rare and commendable. I will absolutely be using Enterprise in Mahwah again and would confidently recommend them to anyone looking for reliable service and a customer-first approach.
- SMSuzanne MitchellDec 3, 20255.0Five star Enterprise location. Super helpful and friendly staff, great selection of newer cars. Keep in mind this location closes at 1pm on Saturday and reopens Monday. We ONLY use this location because of the awesome service they provide.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of rental vehicles does Enterprise Rent-A-Car in Mahwah offer?
Enterprise offers a wide range of vehicles including cars, vans, luxury rentals, and flexible rental options to fit your needs.
What are the business hours for Enterprise Rent-A-Car in Mahwah, NJ?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Mahwah?
Enterprise Rent-A-Car is located at 180 Route 17 South, Mahwah, NJ 07430.
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, they have great weekend rates and offers can be found on their website under weekend specials.
What payment methods are accepted at Enterprise Rent-A-Car in Mahwah?
They accept payments via American Express, Check, Discover, MasterCard, and Visa.
Can I make a reservation online for a rental car at Enterprise in Mahwah?
Yes, you can reserve your rental car online through their reservation website.
Are there hotels near Enterprise Rent-A-Car in Mahwah for visitors traveling in?
Yes, nearby hotels include the DoubleTree by Hilton Hotel Mahwah and Super 8 Mahwah, convenient for visitors needing accommodations close to the rental location.
Where can I grab a meal or coffee near Enterprise Rent-A-Car in Mahwah?
Nearby dining options include Booyah for Italian cuisine, Tavern 17 for American food and drinks, Boom Burger for burgers, and Tim Hortons for coffee and restaurants.
Are there any recreational or fitness facilities near Enterprise Rent-A-Car in Mahwah?
Yes, Aquatics Academy and Art of Living Mahwah offer swimming instruction and gym facilities near the rental location.
How can nearby gas stations and automotive services assist customers renting from Enterprise in Mahwah?
Nearby gas stations like Valero Southbound and BP can help you refuel your rental vehicle, and services like Reddot Truck Service can assist with automotive repairs if needed during your rental period.