Enterprise Rent-A-Car

4.2
382 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lyndhurst, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lyndhurst location today.

Location

Enterprise Rent-A-Car
1 Ridge Road, Lyndhurst, NJ
07071, United States

Hours

Reviews

4.2
382 reviews
5 stars
266
4 stars
36
3 stars
17
2 stars
8
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jay and Alex for their exceptional service.

Vehicle Quality

Several reviews mentioned issues with the condition of the cars, including reports of beat-up vehicles and maintenance problems.

Reservation Issues

Multiple customers experienced problems with reservations, including unavailability of reserved cars and poor communication regarding their bookings.

Overall Experience

While many customers had positive experiences, there were notable complaints about rude staff and unprofessional service at times.
  • TV
    Tony Vazzano
    Dec 19, 2025
    5.0
    Hassle free experience. First time renting a car at their Lyndhurst office. Jay was great. Extremely friendly and helpful. Will definitely be using these guys again next time I’m in New Jersey. Thank you.
  • YR
    Yohanka Rollins
    Dec 5, 2025
    5.0
    Customer service was amazing! Thank you for your service and availability!!
  • JS
    Jackie Shackil
    Oct 23, 2025
    1.0
    The cars are beat up. The first car I got had the check engine light on. When I went to go swap it, the worker told me that he will just turn the light off. When I said customer service told me I can swap he, they said that customer service is not working on that store, they are at all different locations— as if he does not have to listen to them. My second car was messed up too with fraying tires. The cost was insane even when insurance was supposed to cover because there were no available cars for that price range. I don’t even think I got my full refund. I will never be choosing enterprise again.
  • ZA
    Zaal Ali
    Oct 10, 2025
    1.0
    I love this company, It used to be a great staff service there, but today new staff there all bad service.
  • WF
    William Franco
    Oct 3, 2025
    5.0
    I cannot say enough great things about this Enterprise location. Every time I rent here, the team delivers an outstanding experience, but what truly sets this branch apart is the manager. His professionalism, attention to detail, and genuine care for customers go far beyond expectations. From the moment I walk in, I feel welcomed and valued. The manager consistently ensures that my rentals are seamless—whether it’s making sure the car is spotless and ready on time, accommodating last-minute changes, or going the extra mile to find the right vehicle for my needs. He not only resolves any issue quickly and effectively but does so with a positive attitude that makes the process stress-free. What really stands out is that he treats every customer like a priority. It’s clear that he leads by example, as his entire team reflects the same high standard of service. You can see the pride they take in their work and the respect they have for their customers. This level of service is rare these days, and it’s the reason I keep coming back. If you’re looking for a rental experience where you’re treated like more than just a transaction, this is the place to go. Kudos to the manager for consistently going above and beyond.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Lyndhurst, NJ?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

What are the rental location hours for Enterprise Rent-A-Car in Lyndhurst?

The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.