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Miller Subaru

4.6
(1342 reviews)

Business Details

1592 New Jersey 38, Lumberton, NJ
08048, United States
(609) 267-4000
https://www.millersubaru.com/

About

Subaru DealerCar DealerUsed Car DealerAuto Repair Shop
At Miller Subaru, we’re more than just a dealership—we’re a community hub. Since 1912, we've proudly served Southern New Jersey and the Philadelphia area with honesty and care. Beyond cars, we give back through monthly charity events, donations, and a welcoming space for both people and pets. Stop by for a coffee, meet our foster cats, browse our book library, or simply say hello. Whether you're shopping or just visiting, you'll always find friendly faces and a place that feels like home.

Location

Miller Subaru
1592 New Jersey 38, Lumberton, NJ
08048, United States

Hours

Reviews

4.6
1,342 reviews
5 stars
1,112
4 stars
104
3 stars
36
2 stars
23
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and accommodating, with many highlighting specific employees for their exceptional service.

Sales Experience

Many reviews noted a smooth and pressure-free car buying experience, with customers appreciating the transparency and helpfulness of the sales team.

Service Quality

While most service experiences were positive, some customers reported issues with repairs and communication, indicating a need for improved quality control.

Amenities

Customers appreciated the comfortable waiting area and additional services like loaner cars and complimentary car washes, enhancing their overall experience.

Mixed Feedback

Despite many positive reviews, there were notable complaints regarding service errors and customer service experiences that left some customers dissatisfied.
  • RR
    Rebecca
    1 day ago
    5.0
    Great dealership! We got a used car from them and everyone was super nice and helpful! They got our tags for us and screwed them on as well. One thing to note, you can’t put a down payment of more than 2k on a credit card. Overall recommend them😊
  • TT
    Tabitha
    Feb 19, 2026
    5.0
    I recently purchased a 2019 Subaru Ascent Touring from Miller. Eric Fralin was my salesperson. The process was easy and wonderful from start to finish. I really loved the car the moment I saw the listing, and loved it even more after being able to test it. During what was a very stressful time due to outside factors, Eric went above and beyond to ease my mind, answer my questions, and facilitate everything that went into me purchasing this car. I've named her Stella, and ordered a Badge of Ownership. After driving for a few days, I am even more convinced that this was the perfect car for my family. It had everything I needed, everything I wanted, and things I didn't know I wanted or needed. Stella has made me a Subaru customer for life and when it's time for my next Subaru, I'll be coming to Eric for it. I will also be coming to Miller for scheduled maintenance and other services my Subaru may need. Thank you to everyone who had a hand in this, it was a weight off my shoulders in a moment where there was already so much weighing on me.
  • CD
    Colleen Davis
    Feb 16, 2026
    4.0
    Since my initial post, Subaru has addressed my concerns and took the time to speak to me and at this time, hopefully fixed the bigger issue. Thank you.
  • KC
    Kimberly Cremer
    Feb 6, 2026
    3.0
    In early January 2026, I purchased a 2025 Certified Preowned Subaru Outback from Miller Subaru. The car needed repairs that were not disclosed to me at the time of purchase. For example, the housing of the exterior mirror on the passenger side was broken which created a noisy whistling sound while the car was moving. Additionally, one of the interior vents was broken. I didn’t recognize these issues until I had the car for about a week. Upon noticing, I immediately reached out to the salesman that had sold me the car, and subsequently the Service Department. Shortly thereafter, I brought the car in to Miller to have these issues remediated. I was unhappy with the outcome of this visit. Miller found the issues, and recommended that I pay for repairs. Following this visit, I was invited by Miller to give feedback about my service experience, and made my concerns known to the dealership. I had also filed a complaint with Subaru of America. Miller subsequently agreed to make the required repairs at no charge (note: I had purchased an extended warrantee and an extra warrantee for the car at Miller’s suggestion). It is unfortunate that (a) the salesman failed to ensure that these repairs were made prior to sale, and (b) repairs were not completed immediately during the initial service visit. Though Miller’s commitment to customer service for this issue is appreciated, this issue has caused me to question the dealership’s motivations. Fixing the car at no cost to me is a start to re-earning my trust as a consumer.
  • RR
    Ray
    Jan 28, 2026
    5.0
    I just bought a 25 Impreza RS and it was the smoothest, easiest car buying experience ever! I worked with DJ and he was phenomenal, even coming in on his day off, after I decided to pick up my car 3 days early! A+ service, zero b.s., no pressure, great service! EVERYONE there was top notch. Highly recommended......

Brand Certified Facts from Miller Subaru

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Certified March 01, 2026Yext Knowledge Graph
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