AutoZone Auto Parts

Reviews

• SL

  stef lewis

  Sep 26, 2025
  5.0
  Hi I would like to take the time to let those that need to be aware at the corporate level that you have 2 outstanding employees who are about helping customers that weren’t born car mechanics. I have been having a battery issue with my not so old vehicle for 2 years. I decided to go in the Lawnside location after 2 roadside assistance calls in 1 day, and that’s when I found out that the local car dealership had given me an insufficient battery for my vehicle, Johnathan Johnson parts manager explained what was occurring and what needed to happen to resolve the issue. I appreciate his patience and knowledge for what makes a car run. I know my only concern is getting into the car and it starts then getting me from here to there! Brian Mosley the store manager, was knowledgeable as well and again helped me maneuver through the issues originated from the dealership in not doing what they were supposed to do in the first place! These gentlemen cared about my understanding of what was happening as a consumer and what they represent at Auto Zone. This is hard to find in the current climate in which we live presently. Thank you much, it is appreciated.
• KK

  Kevin

  Sep 11, 2025
  1.0
  Came in late one night and was given the wrong break pads for front and back. Didn’t realize until I had the wheel off.
• JF

  Jim Fulg

  Aug 25, 2025
  5.0
  Brian M. At the lawnside store is great! Very helpful and went above and beyond the call of duty to help me with my car battery! Aces all the way! Thank you Brian M.
• TM

  Timisha Myers

  Jul 24, 2025
  5.0
  I needed driver/passenger rear axel and called 3 different Autozones all in which seemed frustrated to say the least in helping me search up the correct parts. If anyone knows about BMWs it is not easy finding correct parts. I began to give up on finding the correct parts. I decided to call 1 more Autozone which was 221 Whote Horse Pike, Lawnside NJ Whrn I called the first associate told me my VIN was incorrect and had too many numbers after I read it to him 3 times. He placed me on a breif hold, then another associate stepped in. He got on the phone, introduced himself as Brian and asked me my VIN and told me hes writing it down. Brian asked me how can he help and what I needed. He looked over the left side and right side which was not a simple task as there is nut socket, thread socket, compressed length, outboard spline ect. I orderd an axel already from another company and it was the wrong axel. Brian was extremely patient, polite, listened and last yet the least professional. He went over the part information with me to confirm the information was correct and asked if there was anything else I needed. Pleasant experience knowing there are still wonderful people in the world. Ohh might I add it was at 930pm. If you need parts and to be treated kindly go see Brian Brian was awesome! Thank you so very much Brian!!
• LF

  Live Free

  Jul 17, 2025
  5.0
  I was on my first day, ~300 miles away from home, for a multi-day 3500 miles road trip. While on NJ Turnpike, Check System Charge and battery warning lights came up for a second and disappeared. This symptom repeated at least 7-8 times for the next two hours. Nothing else was abnormal and I did put on a new battery one week before the trip. I was concerned that my vehicle will die and strands me far away from home on a Sunday when no repair shop is open. Luckily AutoZone is open and I stopped at this store to have battery, alternator and charge system tested. The employee is super nice and he run tests with both engine off and on. Nothing failed test. Battery was full, alternator worked etc. This gave me the peace of mind that I can continue my road trip. I highly recommend this store and in general AutoZone to whoever need auto parts and tests like I did. There is no better feeling than you can count on somebody to be there when you need them. And AutoZone does exactly that. I am sorry I did not remember the employee's name while I was in all the stress. This happened just before 4 PM on Sunday 7/6/2025 afternoon. Store manager, please take notice that your employee on duty that day did an excellent job. Thank you.

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