Enterprise Rent-A-Car

4.0
543 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lakewood, NJ? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lakewood location today.

Location

Enterprise Rent-A-Car
1141 Route 88, Lakewood, NJ
08701, United States

Hours

Reviews

4.0
543 reviews
5 stars
355
4 stars
57
3 stars
20
2 stars
16
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised the friendly and helpful service, while others reported rude and unhelpful interactions.

Reservation Issues

Multiple customers experienced problems with reservations, including not receiving the vehicle they booked and being charged extra fees.

Vehicle Condition

Several reviews mentioned issues with the cleanliness and maintenance of the vehicles provided, with some customers receiving cars that were not in good condition.

Efficiency

While some customers noted quick and efficient service, others reported long wait times and disorganization at the location.
  • DS
    D. Dos Santos
    2 days ago
    1.0
    I rented a car on 12/26 for 3 days and this was the dirtiest car have ever been given as a rental. I’m not going to complain about the service as the representative did his best to get folks in and out with what appeared to be a busy rental day. However, I would give this rating zero stars if I could as I was given a Hyundai Elantra with stained seats front and back and it was clear the vehicle had not been cleaned as the carpets were dirty too and the entire car felt sticky. It was embarrassing having my family enter a very dirty car that weekend. This is now the 3rd time I’ve rented with Enterprise in multiple states off airport and this is seems to be their business plan….putting customers in dirty cars. I’m done with Enterprise for good!!! I will gladly use Hertz or Avis from here on out. Although service is not the best, price may be a bit higher but one thing is certain, they always give me a brand new, clean car.
  • GG
    Gail
    Dec 28, 2025
    5.0
    Very professional, friendly and helpful. Always a great experience when I go. Would not go anywhere else for a rental. Highly recommend!
  • RM
    Robert McGrath
    Dec 22, 2025
    1.0
    My one way rental went from $100 to $281. With deposit $581 for a one hour trip. Never again.
  • SD
    Stephen DeRosa
    Dec 21, 2025
    1.0
    Completely disorganized and staff is the perfect combination of ignorant and rude. Also you might get stabbed by other patrons while you wait. Definitely bypass this place and go to a different location. Enterprise can be great but this particular shop will be a COMPLETE waste of time and money.
  • EG
    Eli Geller
    Dec 21, 2025
    5.0
    I’ve rented from this Enterprise location a few times, and overall it’s been a smooth, reliable experience—exactly what you want when you’re already dealing with the stress of needing a rental. The staff here is generally professional and helpful, and they do a good job keeping the process moving. Check-in and paperwork are usually straightforward, and if you come prepared (license, payment, reservation info), it can be pretty quick. I also appreciate that they’re clear about expectations—what’s available, what upgrades cost, and what the return process looks like—so there are fewer surprises. The cars I’ve gotten have been clean and in good condition, and when something needed to be addressed (a question about features, fuel, or timing), they were responsive and worked with me. It’s also convenient having a local option right in Lakewood for pick-up/drop-off instead of having to trek far when you’re in a rush. Tip: Like with most rental places, if you want a specific vehicle type, it helps to reserve early and confirm before you arrive—availability can fluctuate. All in all, a solid Enterprise branch: organized, courteous, and dependable, and I’d use them again when I need a rental in the area.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Lakewood, NJ offer?

Enterprise Rent-A-Car in Lakewood offers a wide range of rental vehicles including cars, vans, and luxury cars, with flexible rental options and airport pickup service.

What are the operating hours of Enterprise Rent-A-Car in Lakewood?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.