Business Details
About
Car Rental AgencyVan RentalSixt
Welcome to SIXT rent a car Jersey City! At our convenient location, you’ll be able to choose from our large selection of car rentals, such as practical compact cars, sedans, sports cars and convertibles, and premium SUVs. We provide a first-class driving experience thanks to our range of luxury car rentals from leading brands like BMW, Mercedes, Audi, and Ford. NJ has no shortage of beautiful drives and road trips, so be sure to choose one of our weekly, long-term, and one-way car rental deals so you have more freedom to explore more and at your own leisure.
Location
SIXT Rent a Car Jersey City Newport Centre
30 Mall Drive West, Jersey City, NJ
07310-1615, United States
Hours
Reviews
4.6
381 reviews
5 stars
332
4 stars
7
3 stars5
2 stars2
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and providing exceptional service, particularly highlighting individuals like Kelvin, Shane, and Mike.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, with some noting upgrades and good selection.
Billing Issues
Several reviews mentioned disputes over charges, particularly regarding damage claims and fees, leading to frustration and dissatisfaction.
Booking Experience
There were mixed experiences with the booking process, with some customers facing issues related to ID requirements and reservation fulfillment.
Roadside Assistance
Customers reported poor experiences with roadside assistance, citing long wait times and ineffective communication.
- SASam Abate6 days ago1.0I rented with SIXT for the first time a month ago and I had a horrible experience, which is still not over! 1) I was provided a dirty car and told that if I wanted a clean car, I would need to pay for an upgraded fare class, 2) a few weeks after my rental, they tried to charge me for vehicle damages; however, those claims were quickly dropped after I provided the images and videos I took of the car at the time of pick up (photo attached for reference), and 3) now i’m trying to dispute over $250 worth of toll charges for tolls I did not take during my rental… I stayed in New Jersey the entire time and toll receipt claims I went through the Lincoln Tunnel and over the Goethals Bridge several times. I’m still fighting that fight at the moment. Needless to say, this company is in the business of scamming. Save yourself the headache and try other rental companies in Jersey City. I’ll be doing the same from now on.
- YYYazeedJan 4, 20261.0I rated 5 stars earlier, but now I changed it ... the reason of that was because of their unjustified toll fees, after two weeks of returning, they charged me USD 15.99 PER DAY as "toll administration fee" which was more than the actual toll price!! I specifically asked the guy at the counter about toll fees and he told me to either buy toll pass for USD34 per day. Otherwise I will be charged only for toll fees. He didn't mention any processing fees!! I consider this as a scam, other rental companies charge you only for toll prices without any extra fees be aware of that before you rent from here I will not rent from here in future, NEVER
- CGCarol GaoDec 25, 20251.0Booked a car through Expedia, but the rental company said the reserved category was unavailable and tried to upsell a more expensive vehicle. When we declined, they refused to refund us even though no car was provided. Now disputing the charge through our credit card. Very frustrating experience — would not recommend.
- JSJarda SuryDec 17, 20251.0Nejhorší přístup ze všech autopůjčoven. Arogantní jednání, účtují si poplatky za dalšího řidiče. Přitom jsem byl jim jasně řekl, že řidičem jsem pouze já. Auto, které jsem dostal bylo starší, nepohodlné. Absolutně žádná kompenzace. Zákaznický absolutně servis absolutně nefunguje, na e-maily nikdo neodpovídá.
- VBVinod Raj BalrajDec 3, 20255.0I had an excellent experience! The entire process was smooth and hassle-free. A special shoutout to Peter, he was incredibly helpful, friendly and made sure I got a great car that perfectly suited my needs. His customer service truly stood out. I’ll definitely be renting from here again
Frequently Asked Questions About SIXT Rent a Car Jersey City Newport Centre
What types of vehicles can I rent at SIXT Rent a Car Jersey City Newport Centre?
You can rent a variety of vehicles including compact cars, sedans, sports cars, convertibles, and premium SUVs from leading brands like BMW, Mercedes, Audi, and Ford.
What are the operating hours for SIXT Rent a Car Jersey City Newport Centre?
The rental location is open Monday to Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 7:00 PM, and Saturday to Sunday from 8:00 AM to 5:00 PM.
Can I book a one-way rental or long-term rental at this SIXT location?
Yes, SIXT offers both one-way car rentals and long-term rental options at the Jersey City Newport Centre location.
What payment methods are accepted at SIXT Rent a Car Jersey City Newport Centre?
They accept American Express, Diners Club, Discover, Mastercard, and Visa credit cards.
Is it possible to cancel and rebook a reservation without extra charges?
Yes, SIXT offers free cancellation and rebooking services.
Does SIXT provide a mobile app for booking car rentals?
Yes, you can book rentals using the SIXT app available on the Apple App Store and Google Play Store.
Where is SIXT Rent a Car Jersey City Newport Centre located?
It is located at 30 Mall Drive West inside Newport Centre Mall, Jersey City, NJ 07310-1615, USA.
What nearby places can I visit before or after renting a car at SIXT Jersey City Newport Centre?
You can visit nearby spots like Häagen-Dazs for ice cream, AMC Movies Theater in Newport Mall for a movie, or The Cheesecake Factory for a meal.
Are there convenient amenities close to SIXT Jersey City Newport Centre for shopping or entertainment?
Yes, near the rental location you'll find entertainment like AMC Theatres and shopping options such as Diamond Hut Jewelers and Flying Tiger Copenhagen.
How can nearby services like Verizon and LensCrafters benefit me when visiting SIXT Rent a Car?
If you need mobile phone services, Verizon is nearby, and for eyewear needs, LensCrafters and Citilight Optometry are conveniently located close to SIXT.